What is Microsoft Dynamics CRM Used For? A Technology Solution for Businesses of all Size and Shape
Customer Relationship Management (CRM) is a system used to enhance the communications and interactions of businesses with current and future potential customers. To put it simply, CRM automates various tasks and important business functions like sales, customer service, marketing, technical support, and others to improve the quality of services offered, reduce the cost of these […]
Amazon CRM – How to Master the E-Commerce CRM Strategy?
Amazon is not only the world’s richest company, but it’s also the world’s most customer-oriented company (that’s what they have been striving to achieve from the very beginning). According to numerous polls and studies, Amazon has been ranked as the best and most trusted online shopping platform for customers in North-America. In fact, many programs […]
Best Ecommerce CRM in 2022 – Pros and Cons
If you are an online store owner, you must be familiar with the word “e-commerce”. Also, since you are running an ecommerce store, you must have at least some basic familiarity for the CRM (customer relationship management). Now, if we are to merge these two terms, i.e. ecommerce and CRM, we get one of the […]
Shopify CRMs – The Best E-Commerce CRM Software to Integrate With Your Shopify Store
Handling customers’ information is never an easy task for online store owners. However, it’s an important aspect for e-commerce businesses, looking to increase their revenue and sales. How do you plan to handle your Shopify customers’ information where you get a few thousand new customers? Well, your best bet would be to integrate Customer Relationship […]
Microsoft Dynamics CRM API Integration – Step by Step Tutorial (Code Included)
There are two methods to connect your application with Dynamics CRM. First is using CRM SDK which provides build-in function and entities classes. Second is to create customized Rest API calls. 1) CRM SDK Using Late-Binding Approach The Entity class contains the logical details of the entity and its attributes. This lets you use late […]
ERP vs CRM – What Is The Difference Between ERP and CRM?
Customer Relationship Management (aka CRM) and Enterprise Resource Planning (aka ERP) are pretty much two sides of the same coin, two branches of the same tree and for an even fancier analogy, two wheels in the same car. Although in this case, the type of tire differs because an ERP is a general-purpose tire which […]
