US 408 365 4638

Microsoft Dynamics POS Pricing, Features, Compatibility and Support Review

Table of Contents

[vc_row][vc_column][vc_column_text]From cash-registers to Point of Sale (POS) devices, technology has really transformed the process. It started with electronic cash-registers with limited features, then came the touchscreens with graphical POS software;  leading to POS solution that was introduced in 1992. Microsoft POS solutions have become smarter than ever before and can now run on any device and integrate with any system. POS solutions are complex systems that allow end-users the speed, ease of use and functionality required for a seamless service.

[vc_row][vc_column][vc_toggle title=”JUMP TO:” open=”true”]

[/vc_toggle][vc_column_text single_style=””]

Since 1992, Microsoft Dynamics Partner has been supporting leading POS solutions and continuously strives to make POS solutions better for retailers.  With an intuitive POS solution like Microsoft Dynamics 365 for Retail, retail businesses can benefit from higher productivity, centrally stored information and omnichannel selling opportunities. It enables retailers to have a single and cohesive view of customer habits.

Microsoft Dynamics POS Pricing and License

Initially, customers can avail 30 days of free unlimited support, after which they become eligible for the $45 unlimited monthly plan. This arrangement is paid as you, where you pay for support when you need it. Support and upgrades are available under add-ons, chargeable individually. A simple Dynamics 365 Plan starts at 70 USD. Find out more about Microsoft pricing and licensing here.

 

Microsoft Dynamics Point of Sale Features and USP

Dynamics POS for Retail is an end-to-end solution, enabling full visibility across the entire business. It offers customer engagement capabilities like store operations, marketing, channel management, order management, and business intelligence; including back-office capabilities, such as procurement and financials, in an end-to-end solution delivering full visibility across the entire business.

Save Time and Cost:

Designed to automate POS functions, it helps save time and cost. Microsoft Dynamics Point of Sale is an easy-to-use application that allows users to manage inventory, track sales and customer information. Microsoft Dynamics POS allows seamless integration of information from accounting software.

Customization:

The user-friendliness, along with customization, functionality and accessibility it offers for small to medium-sized retail stores, makes it an ideal solution for businesses aiming for growth.

Not only can it be utilized for multiple businesses but it offers the ease of accessibility from any device. Moreover, Microsoft Dynamics RMS can be customized to meet the demands and requirements specific to your retail business. It allows store owners the flexibility to streamline their daily operations in order to achieve revenue growth and customer loyalty. 

MICROSOFT DYNAMICS RMS Features:

Main features of Microsoft Dynamics RMS are:

  1. Point of sale (POS) operations
  2. Pricing, sales, and promotions
  3. Inventory management
  4. Inventory control & tracking
  5. Employee management
  6. Information security
  7. Customized reports
  8. Accounting integration
  9. Web integration
  10. Customer management & marketing

Microsoft Dynamics POS Systems Specifications and Compatibility

1) Cloud-based POS systems

In this type of deployment option, the Retail Server and Channel Database are hosted in Azure, while sharing the same hardware station. This configuration supports offline capabilities, while also connecting devices such as printers, cash drawers and payment terminals. 

The offline capabilities are enabled by the offline database available on the local hardware station, ensuring independence and continuous connectivity for operations. Whenever there is a connection loss, Microsoft POS goes into offline mode and while allowing retailers to continue with transactions. And when it is restored,  Microsoft POS goes into online mode, whereby syncing back all synchronization jobs with headquarters.

Offline capabilities require deployment on the local hardware station, such as a channel database that runs locally on Microsoft SQL Server 2014 Express. Plus, offline data synchronization setup is also a requirement. However, it should be noted that CPOS is not available in offline mode. 

2) Store Scale Unit with Offline Capabilities and Local Hardware Station

This deployment option is more traditional as all services run in-store on locally deployed hardware. A Retail Server and local Channel Database enable wither MPOS with offline capabilities and/or Cloud POS Server with Cloud POS. It can be set up in a one-box deployment topology on a single computer or in a multi-box topology on numerous computers.

The local hardware station allows the integration of peripheral devices like printers and cash drawers. It also runs the local channel database which syncs to and from the headquarters. As it is connected to the back office; credit card transactions, gift cards and syncing of data with HQ seamlessly are all automated. 

A common deployment option, it runs independent from cloud connectivity; except when real-time services are being offered. Store Scale Unit is designed for retailers with store locations with limited or no internet connectivity.

Retrieving data from Headquarters in real-time requires the internet, especially when performing the following actions: 

  • Issuing and redeeming gift cards
  • Redeeming loyalty points
  • Issuing and redeeming credit memos
  • Creating and updating customer records
  • Creating, updating and completing sales orders
  • Managing purchase or transfer orders
  • Performing inventory counts
  • Retrieving sales transactions across stores and completing return transactions

3) Connectivity Limitations

Store Scale Unit, with offline capabilities should be chosen if above mentioned real-time service calls are not a priority. All other deployment options require some level of dependency on connectivity. On the other hand, POS becomes inoperable, when internet connectivity goes down. While hardware station deployment with offline capabilities allow you to make use of the offline capabilities, the POS operations are limited to local operations. 

Microsoft Dynamics POS Software Support Review

Microsoft Dynamics RMS is an on-premise POS platform designed for small to medium-sized retailers of single and whole chain stores alike. For retailers looking to expand, this software allows them the scalability and functionality to facilitate that.

Moreover, it allows you to expand your business beyond a single region or language. Retailers can reach customers around the world via a single portal. While the content can be translated into multiple languages, the content hierarchy remains the same.

It can also easily integrate with widely used financial software used in the market. With its advanced tools such as customized reporting, multidimensional inventory management, receivables management and advanced purchasing; it enables retailers to meet the needs of ever-growing retail industry. To learn more, click here: https://54.177.179.234/retail-ecommerce/

Microsoft POS FAQs:

[/vc_column_text][faq_schema_shortcode faq_list=”%5B%7B%22faq_title%22%3A%22Is%20there%20any%20free%20trial%20available%20for%20Microsoft%20retail%20software%3F%22%2C%22faq_content%22%3A%22There%20is%2C%20unfortunately%2C%20no%20free%20version%20of%20Dynamics%20RMS%20available%20and%20there%20is%20no%20provision%20for%20a%20free%20trial%20either.%22%7D%2C%7B%22faq_title%22%3A%22Is%20there%20any%20android%20or%20iPhone%20app%20available%20for%20MS%20POS%3F%22%2C%22faq_content%22%3A%22Microsoft%20POS%20app%20is%20available%20for%20all%20kinds%20of%20tablets%2C%20PCs%20and%20phones.%20%20Sales%20staff%20can%20process%20transactions%20%26%20orders%2C%20perform%20daily%20operations%20%26%20client%20activities%20and%20manage%20inventory%2C%20from%20anywhere%20using%20any%20mobile%20device%20or%20PC-based%20registers.%20Moreover%2C%20Cloud%20POS%20is%20easily%20be%20accessed%20from%20any%20standard%20browser.%22%7D%2C%7B%22faq_title%22%3A%22What%20is%20the%20deployment%20type%20in%20Microsoft%20POS%3F%22%2C%22faq_content%22%3A%22Retail%20supports%20the%20following%20POS%20options%3A%5Cn1)%20Retail%20Modern%20POS%20(MPOS)%20for%20Microsoft%20Windows%5Cn2)%20MPOS%20for%20Microsoft%20Windows%20Phone%5Cn3)%20MPOS%20for%20Apple%20iPad%20or%20Google%20Android%20tablet%5Cn4)%20Cloud%20POS%20(CPOS)%20that%20supports%20the%20Internet%20Explorer%2C%20Microsoft%20Edge%2C%20and%20Google%20Chrome%20browsers%5Cn5)%20Even%20though%20MPOS%20and%20CPOS%20are%20almost%20the%20same%2C%20there%20are%20some%20important%20differences%20that%20need%20to%20be%20appreciated.%5CnMPOS%5Cn6)%20MPOS%20is%20an%20application%20that%20runs%20on%20Windows%2C%20iOS%20or%20Android%20devices.%20It%20is%20%20packaged%2C%20installed%20and%20serviced%20on%20that%20device.%5Cn7)%20Windows%20%E2%80%93%20The%20MPOS%20for%20Windows%20contains%20all%20the%20application%20code%20and%20the%20embedded%20commerce%20runtime%20(CRT).%5Cn8)%20iOS%2FAndroid%20%E2%80%93%20On%20these%20platforms%2C%20the%20application%20serves%20as%20a%20host%20for%20the%20CPOS%20application%20code.%5CnCPOS%5CnSince%20CPOS%20runs%20in%20a%20browser%2C%20it%20does%20not%20require%20for%20the%20application%20to%20be%20installed%20on%20the%20device.%20CPOS%20does%20not%20directly%20access%20POS%20hardware%20in%20an%20offline%20state%2Cin%20fact%2C%20the%20browser%20accesses%20the%20application%20code%20from%20the%20CPOS%20server%20only.%20Check%20out%20our%20detailed%20%3Ca%20href%3Dhttps%3A%2F%2Fdynamics.folio3.com%2Fblog%2Fon-premise-vs-cloud-erp-software-difference%3E%3C%2Fa%3Eon-cloud%20vs%20premise%3C%2Fa%3E%20guide.%22%7D%2C%7B%22faq_title%22%3A%22How%20to%20void%20a%20credit%20card%20transaction%20using%20Microsoft%20Dynamics%20POS%202009%3F%22%2C%22faq_content%22%3A%22The%20code%20mentioned%20below%20can%20be%20used%20to%20achieve%3A%5Cn1)%20Voiding%20the%20transaction%3B%5Cn2)%20Preparing%20the%20POS%20for%20the%20next%20sales.%5CnThe%20code%20is%20part%20of%20the%20BlankOperation%3A%3ABlankOperation(IBlankOperationInfo%20operationInfo%2C%20IPosTransaction%20posTransaction).%5Cn%3Ca%20href%3Dhttps%3A%2F%2Fcommunity.dynamics.com%2Fax%2Ff%2Fmicrosoft-dynamics-ax-forum%2F144079%2Fvoid-a-transaction-through-user-code-in-pos%2F395680%3ERef%3C%2Fa%3E%22%7D%2C%7B%22faq_title%22%3A%22How%20to%20get%20registration%20ID%20in%20Microsoft%20Dynamics%20POS%3F%22%2C%22faq_content%22%3A%22The%20procedure%20to%20create%20a%20point%20of%20sale%20(POS)%20register%20is%20as%20follows%3A%20%5Cn1)%20First%2C%20go%20to%20Retail%20and%20commerce%2C%20enter%20Channel%20setup%2C%20then%20POS%20setup%2C%20when%20you%20get%20to%20Registers%2C%20click%20New.%5Cn2)%20Now%20create%20an%20ID%20for%20new%20register%20in%20the%20Register%20number%20field.%20The%20register%20ID%20would%20include%20codes%20that%20allow%20mapping%20of%20registers%20to%20the%20stores%20it%20belongs%20and%20specific%20locations%20within%20the%20stores.%5Cn3)%20Insert%20a%20descriptive%20name%20for%20the%20register%2C%20in%20the%20Name%20field%2C%20%5Cn4)%20Now%20enter%20or%20select%20a%20value%2C%20in%20the%20Store%20number%20field.%5Cn5)%20Moving%20to%20the%20Hardware%20profile%20field%2C%20again%20enter%20or%20select%20a%20value.%20Hardware%20profiles%20specify%20the%20retail%20peripherals%20to%20be%20connected%20to%20the%20register%2C%20like%20cash%20drawers%20and%20receipt%20printers.%5Cn6)%20In%20the%20Visual%20profile%20field%2C%20again%20you%20would%20be%20required%20to%20enter%20or%20select%20a%20value.%20Visual%20profiles%20specify%20the%20images%20utilized%20in%20the%20POS%20background%20and%20login%20page%20including%20themes%20for%20the%20POS.%5Cn7)%20Moving%20to%20the%20EFT%20POS%20register%20number%20field%2C%20insert%20a%20value.%20The%20EFT%20POS%20register%20number%20effectively%20informs%20the%20payment%20processor%20of%20the%20payment%20terminals%20sending%20authorization%20requests.%208)%20This%20value%20generally%20found%20on%20a%20sticker%20attached%20to%20the%20payment%20device%20is%20called%20the%20%5C%22Terminal%20ID%5C%22%20or%20%E2%80%9CTID%E2%80%9D.%20Now%20click%20Save.%22%7D%2C%7B%22faq_title%22%3A%22Which%20Microsoft%20surface%20isn’t%20POS%3F%22%2C%22faq_content%22%3A%22Windows%20Surfaces%20support%20all%20Windows-based%20POS%20system%20or%20cloud-based%20systems%20(browser-based)%20given%20the%20device%20OS%20is%20not%20RT.%20As%20this%20version%20of%20Windows%20restricts%20the%20installation%20of%20some%20applications.%22%7D%5D”][/vc_column][/vc_row]

Related Post