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Dynamics 365 F&SCM · Manufacturing · Distribution

Your Supply Chain Control Tower is already late.

Most manufacturers don't lack data. They lack a single place where end-to-end supply chain visibility meets real-time action. Folio3 builds your supply chain control tower on Dynamics 365 F&SCM, so the signal from your customer reaches your production floor before the window closes.

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The Intelligence Gap

Supply chain monitoring without a control tower is just noise.

Real-time data without a connected command layer doesn't help; it overwhelms. Here's what breaks first when manufacturers operate without a digital supply chain control tower.

Zero end-to-end supply chain visibility

Your procurement team can't see the warehouse. Your warehouse can't see production. Production can't see demand. Every team is running on partial information and making expensive decisions in the dark.

Supply chain risk monitoring is reactive, not proactive.

Supplier disruptions, capacity overloads, and demand spikes don't announce themselves. Without proactive supply chain risk monitoring baked into your ERP, you're reading the post-mortem instead of preventing the failure.

No supply chain KPI dashboard that tells you what to do.

You have reports. You don't have intelligence. A supply chain KPI dashboard that shows you lagging indicators after month-end isn't a control tower, it's a rearview mirror. By the time the report is ready, the cost is already sunk.

Distributed order management running on spreadsheets

Orders across multiple warehouses, channels, and geographies, managed manually. Fulfillment decisions made by whoever answers the phone. Distributed order management without a unified command layer means stockouts, overstocking, and missed SLAs. Simultaneously.

The Modern Paradigm

What is a Supply Chain Control Tower?

A supply chain control tower is a centralised intelligence layer that gives operations leaders real-time visibility, risk signals, and decision support across every node of the supply chain, from supplier to shop floor to customer delivery.

A digital supply chain control tower goes further: it doesn't just display the data. It uses AI, IoT, and automated workflows to translate signals into action, adjusting procurement, re-sequencing production, and flagging supplier risks before they cascade into disruptions.

Built on Dynamics 365 Finance & Supply Chain Management (F&SCM), Folio3's control tower implementation gives you supply chain visibility across every dimension, inventory, demand, supplier performance, logistics, and production, unified in one platform your entire organisation can trust.

What the platform covers:
Real-time supply chain visibility

Live inventory positions, in-transit shipments, production status, and supplier commitments, all in one dashboard, updating continuously.

On-time delivery, fill rates, supplier OTIF, forecast accuracy, and inventory turns, tracked against targets with automated alerts on deviation.

AI-powered anomaly detection identifies capacity overloads, demand spikes, and supplier risk signals before they become operational crises.

Unified order orchestration across channels, warehouses, and geographies, with automated fulfilment routing and real-time inventory allocation.

The Digital Feedback Loop

How a supply chain management control tower closes the intelligence gap.

Folio3 implements D365 F&SCM as an end-to-end intelligence layer, connecting customer demand signals directly to your production and procurement parameters in one closed loop.

01

INGEST

CAPTURE

Market signals ingested

CRM data, eCommerce demand, customer order patterns, supplier feeds into D365 continuously — not nightly batch or monthly reports.

CONTINUOUS SIGNAL INGESTION

02

INTELLIGENCE

ANALYSE

AI translates to demand intelligence

Copilot AI and D365 planning optimization convert signals into demand forecasts, visibility, and capacity recommendations automatically.

COPILOT AI + D365 PLANNING
CLOSED LOOP

03

RESPONSE

ACT

Production & procurement adjust

Purchase orders, schedules, and warehouse priorities updated before the disruption, not after, ensuring continuous flow.

PRE-EMPTIVE ADJUSTMENTS

04

OPTIMISE

LEARN

Loop closes, model improves

Delivery outcomes, quality data, and KPI performance feed back into the model — every planning cycle smarter than the last.

SELF-IMPROVING MODEL
Platform Capabilities

Supply chain control tower software that acts, not just reports.

Every capability below ships as part of a native D365 F&SCM implementation — no bolt-ons, no separate vendor contract, no integration debt.

Core Capability

Supply Chain Control Tower Dashboard

A single command view of your entire operation — inventory positions, open orders, production status, supplier OTIF, and logistics ETAs updating in real time.

Intelligence Layer

Supply Chain Performance Metrics & Reporting

Automated supply chain reporting that surfaces supply chain performance metrics the moment they deviate from target — not when someone remembers to build the Excel.

Risk & Resilience

Proactive Supply Chain Risk Monitoring

AI-powered supply chain monitoring that identifies capacity overloads, supplier risk indicators, demand anomalies, and logistics disruptions before they cascade into crises.

Order Orchestration

Distributed Order Management System

Unify order fulfilment across every channel, warehouse, and geography in a single distributed order management system — with automated routing logic and real-time inventory allocation.

Demand Intelligence

AI-Powered Demand Forecasting

Replace the spreadsheet forecast with Copilot AI models that use historical sales, CRM pipeline, seasonal patterns, and external signals to produce accurate, rolling demand plans automatically.

Integration Engine

BURQ iPaaS — Connect Everything

Our proprietary integration platform connects D365 F&SCM to any third-party system — 3PLs, marketplaces, legacy ERP, IoT sensors — without the integration debt that breaks on every Microsoft update.

BENEFITS — Measured Outcomes

The benefits of a supply chain control tower

These are the supply chain control tower benefits our manufacturing clients measure.

Stockout rates drop

Real-time demand signals and AI reorder triggers eliminate the manual guesswork that creates stockouts.

Planning cycles cut from weeks to hours

Automated master planning runs continuously, not on a weekly scheduling window. Responses arrive before the market moves.

Unplanned downtime reduced

IoT-connected predictive maintenance in D365 SCM catches equipment health issues before they become shutdown events.

Order fulfilment accuracy above

Distributed order management with automated routing eliminates the manual handoffs that create pick errors and missed SLAs.

Inventory carrying costs down

Accurate demand forecasting and safety stock optimisation free up working capital trapped in excess inventory.

End-to-end visibility across all sites

A unified D365 platform means no more calling each warehouse for a status update. The control tower shows it all, live.

achievements & certifications

Trusted Microsoft Solutions Partner & Certified Experts

With 20+ years of experience, Folio3 is a trusted Microsoft Solutions Partner, supported by Microsoft Certified Professionals to deliver tailored business applications across Azure, Business Central, and Dynamics 365.

Microsoft Certified Azure Solutions Architect Expert (AZ-300 & AZ-301)
Microsoft Certified Power Platform Fundamentals
Microsoft Certified Azure Administrator Associate
Microsoft Certified Azure Fundamentals
Microsoft Certified DevOps Engineer Expert (AZ-400)
Microsoft Certified Trainer 2021-2022
READY TO TRANSFORM YOUR OPERATION?

STOP WATCHING. START DECIDING.

Book a free 45-minute consultation with a Folio3 transportation ERP specialist. We’ll map your current-state operation and show you exactly where Business Central can turn your floor into a competitive advantage.

Frequently Asked Questions

What exactly is a supply chain control tower, and is it a separate product?

No, it's not a separate product you bolt onto your ERP. A supply chain control tower is the operational intelligence layer built into Dynamics 365 F&SCM through configuration, Copilot AI, Power BI dashboards, and integration architecture. Folio3 implements it as part of your D365 environment — not as a third-party tool that needs its own maintenance cycle and license renewal.

Out of the box, the D365 F&SCM control tower tracks: on-time in-full (OTIF), forecast accuracy %, inventory turnover, days of supply, fill rate, order cycle time, supplier lead time, and perfect order rate. Every KPI is configurable by role, site, and business unit. We build your initial supply chain KPI dashboard around the metrics that actually drive your planning decisions — and you can modify targets without a developer.

Distributed order management (DOM) is the orchestration layer that decides which warehouse, plant, or location fulfils which order, automatically, in real time, based on inventory positions, SLAs, and cost rules. If you're running multiple warehouses, selling across eCommerce and B2B channels, or dropshipping from suppliers, standard D365 order management alone isn't enough. Folio3 configures DOM inside D365 SCM so fulfilment decisions are automated, not decided by whoever picks up the phone.

Most partners implement a dashboard and call it a control tower. Folio3 closes the intelligence gap, we connect supply chain visibility to action: customer signals flow into production parameters, risk alerts trigger procurement workflows, and KPI deviations fire automated responses. We also bring BURQ iPaaS (our proprietary integration engine) and 20+ years of manufacturing domain expertise. The control tower works because the data flowing into it is clean, connected, and real-time, not because we built a pretty dashboard on top of bad data.

Yes, this is one of the most common engagement types we run. We audit your current D365 environment, identify where the end-to-end supply chain visibility gaps are, and layer the control tower architecture on top of existing licenses. In most cases, no additional Microsoft licensing is required beyond what you already own. Scope and timeline depend on your current configuration maturity, we define both during a paid discovery sprint before any implementation begins.