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Get Microsoft Dynamics 365 Commerce implemented by Folio3 as a unified commerce platform for running point of sale, ecommerce storefronts, and back office operations as one system. As a Microsoft Solutions Partner, we help implement, integrate, customize, and support it so retailers and B2B sellers can sell across every channel from one source of truth.
Dynamics 365 for Commerce (formerly called Retail) is a one-stop solution that helps retailers create delightful & personalized customer experiences, boost employee productivity and optimize operational efficiency. Take your products from the inception to fulfillment all while allowing your customers to enjoy an omni-channel experience where they can buy from anywhere, from any device, at any time.
Microsoft Dynamics 365 Commerce allows you to develop customer loyalty and ensure lasting relationships with your customers. By unifying digital, in-store and back office operations with a modern platform that is adaptable, you can ensure an efficient shopping experience for all shoppers. A Microsoft Dynamics 365 Commerce partner like Folio3 can help you achieve its potential.
Improve your end-user experience with a fully integrated POS system, ecommerce storefront, and other third-party applications to centralize sales, inventory, fulfillment, and more.
From effective supply chains and accurate financial management to optimized human resource practices and quick customer fulfillment, simplify your back office operations with Microsoft Dynamics 365 Commerce
Build your own eCommerce storefront and manage content & digital assets with Microsoft Dynamics 365 Commerce store builder to drive profitable growth.
Businesses have a complicated array of disjointed systems for inventory, warehousing retail, and POS, supporting their commerce value chain.
Inflexible legacy systems which were time-consuming and expensive to update & maintain which limited ability to run promotions & expand to new markets.
Many legacy systems do not support omnichannel delivery models such as buy-online, pick-up in store which limited flexibility for customers.
Retain chains may face challenges in expanding into global markets and broadening their product catalog while staying compliant with industry regulations while using their existing systems.
Unify digital, in-store and back office operations with the modern and adaptable platform to ensure an efficient shopping experience for all shoppers.
Deliver omni-channel customer experience by integrating your in-store, digital, and back-office operations in a unified commerce platform.
Create & maintain consistent discounts & promotions across your retail channels with accurate, real-time sales & cost data.
Pass on the power to your customers! Enable them to decide where, when, and how to purchase it online or offline.
Empower your customers to order online and pick up in-store or receive home delivery with interconnected ordering & fulfillment tools.
Build a unified view of your customer interactions and orders across physical and online channels to drive key insights into user behavior and journey.
Enable your employees to build personalized customer relationships by providing upsell & cross-sell recommendations, pushing loyalty programs, and taking intelligent actions.
Within Microsoft Dynamics 365 Commerce, use native Microsoft Dynamics 365 Customer Insights, Microsoft Dynamics 365 Sales, and Microsoft Dynamics 365 Customer Service to enhance every stage of the customer buying journey.
Design & build your visually appealing digital storefronts and launch websites within D365 Commerce with drag-&-drop content authorizing and easy-to-use visual page builder.
Improve your business partner & wholesale vendor relationships by offering the B2C e-commerce experience with customer-specific catalogs & trade agreement pricing.
Create a unified view of your customers, products, promotions, inventory & pricing across physical & digital channels and integrated personalization tools for better targeting.
Use intelligent up-sell & cross-sell recommendation engines to make products easily discoverable & increase attach rate.
With D365 Commerce, process & authorize customer transactions around the world using native integration with Adyen payment gateway service.
Leverage Azure AI Search to assist customers discover desired products online and in-store.
Visually build and orchestrate personalized multichannel customer journeys by leveraging Dynamics 365 Customer Insights with Commerce.
Leverage Microsoft Copilot Studio to build AI-powered chatbots to handle common customer queries and answer questions 24/7 without taking any coffee breaks.
Group your audience into target segments based on your customer data and deliver more relevant campaigns and shopping experiences.
Ensure that your business stay adaptable and support traditional as well as emerging channels.
With a headless commerce engine, you will be employing a highly configurable & extensible platform that expands as your business grows.
Keep your business data secure with the cohesive Microsoft security management & compliance coverage and run your business stressfree.
Power and accelerate omnichannel commerce by bringing back office, supply chain, retail stores, and eCommerce together in a single platform.
With AI embedded intelligence, bring together people in your enterprise together to automate processes, improve productivity & drive real-time decision making.
By maintaining stock levels & providing a unified in-store and digital experience with fewer errors and targeted promotions, deliver superior customer experience.
Customize your websites to create an attractive customer experience. Add new products, promotions, and helpful content which uplifts sales.
Get real-time inventory visibility across all channels to accurately promise availability to your customers.
Embedded with Microsoft Copilot, get AI-powered reporting and insights into what's working to maintain the right process flows, optimize operations, and boost sales.
Per-User/Per Month, Paid Yearly
Per-User/Per Month, Paid Yearly
Copilot allows you to provide personalized customer experience easily with its targeted product recommendations based on your customer likes.
Stockouts & constant inventory challenges goes out of the park with Copilot in D365 Commerce. It intelligently keeps an eye on your inventory levels and alerts you proactively to avoid overstocking or stockout scenarios.
Write quality, compelling product descriptions and marketing content with Copilot to help you save time and effort so you’re ready to take your products to market rapidly.
Unearth crucial business & sales insights using Copilot. Spot trends, customer buying behavior & patterns so you can take actions based on factual data.
At Folio3 we are a certified Microsoft Solution Partner with 4 Solution Partner Designations, and a rock solid commitment to providing you a smooth Dynamics 365 modules implementation experience.
We believe in being not just an implementation service provider, but a true technology partner for our customers, offering a full spectrum of services including consulting, deployment, migration, training, and user support. Our teams work alongside you at every step of the way with 24/7 global support to help you navigate any challenges along the journey.
With over 2 decades of experience, our super-team of 150+ certified Microsoft experts are truly the gurus in the game. Their in-depth knowledge serves as an asset for our customers ensuring a seamless experience.
Our deep subject-matter expertise in industry domains such as agriculture, manufacturing, and retail has enabled us to build tailored solutions that serve your needs.
Our strong portfolio of successful implementations during the past 20 years, is a testament to our reputation of delivering results and being your trusted partner for embracing digital transformation.
At Folio3, we understand your business needs and how to maximize your Dynamics 365 Commerce investment. We are here to support you and ensure that your solution is driving the desired results. Our services include:
Microsoft Dynamics Solution partner with solid foundations and experienced professionals
Microsoft Dynamics 365 Commerce, formerly called Dynamics 365 for Retail, is Microsoft's unified commerce application. It brings point of sale, ecommerce storefronts, and back office operations such as supply chain, financial management, and fulfillment onto one platform, so customers can buy in store or online from any device while retailers manage sales, inventory, and promotions from a single system.
Microsoft Dynamics 365 Commerce works on the operations side. It handles point of sale, store management, merchandising, inventory, and fulfillment alongside back office functions such as supply chain and financial management. For CRM capabilities, it connects natively with Microsoft Dynamics 365 Customer Insights, Microsoft Dynamics 365 Sales, and Microsoft Dynamics 365 Customer Service.
Microsoft Dynamics 365 Commerce manages point of sale, store management and performance reporting, loyalty programs, merchandising and promotions, gift cards, returns and exchanges, ecommerce, and retail analysis such as conversion rates, store and product mix performance, and shopping cart analysis.
Yes. Microsoft Dynamics 365 Commerce supports B2B buying with customer-specific catalogs and trade agreement pricing, and lets you run multiple B2C and B2B stores from one platform with support for multiple languages, currencies, taxes, and payment options.
Yes. Connected ordering and fulfillment tools let customers order online and pick up in store or choose home delivery, while discounts and promotions stay consistent across every channel.
Microsoft Dynamics 365 Commerce has a native integration with the Adyen payment gateway, which processes and authorizes customer transactions around the world.
As a Microsoft Solutions Partner, Folio3 provides Microsoft Dynamics 365 Commerce implementation, support and maintenance, consulting, upgrades and migration from other platforms, customization, and integration. Integration runs through Burq, Folio3's integration platform, which connects Microsoft Dynamics 365 Commerce with CRMs, other ecommerce platforms, and payment gateways.
