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Who Are The Primary Users Of The ERP System in 2024 – The Ultimate Guide

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Enterprise Resource Planning (ERP) is an essential software used by various businesses to help manage their core business processes efficiently, including their day-to-day business activities. This purpose is achieved by dividing the business’s entire data into the core modules of the ERP system. There are six core modules in the ERP system, which include Finance, Sales, Manufacturing, Human Resources, Material Requirements, and Customer Relationship Management (CRM). To implement your business with Microsoft Dynamics, which is a trusted ERP software, Folio3 provides its users with seamless integration between your apps and Microsoft Dynamics, to help increase your business’s productivity. Now, since we have an idea about what is the ERP system, this brings us to the next question: who are the primary users of the ERP system?

Who Are The Primary Business Users Of The ERP System?

Should you invest in an ERP system? Which ERP system is the right choice for you? Who are the primary users of the ERP system? These are a few questions that cross the mind of every business owner when they are contemplating the use of an ERP system. The ERP system can be used by any industry that wishes to deliver better quality goods and services to their clients. It can be used by any enterprise, whether small or medium-sized. If you feel your daily activities are taking too much time or if you feel some processes are becoming too hard for you to manage due to the use of multiple applications by different departments, you should consider getting ERP solutions. There are four main types of ERP system:

  1. Industry-specific ERP

This solution is mostly for big companies. SAP and Oracle can provide you with this solution.

Check out our detailed guide on major products of microsoft dynamics.

  1. Small business ERP

These businesses require a simplified ERP solution. Top vendors include NetSuite and Peoplesoft.

  1. Web-based ERP

This solution runs on a remote server to allow you to work from anywhere at any time. Top vendors include Epicor, Microsoft Dynamics.

  1. Unique ERP solutions

If you are looking for a unique and custom-made ERP solution, DevExpress and GalaktikaSoft can provide you with their services.

Who Are The Primary Industry Users Of The ERP System?

The primary industries’ users of the ERP system are:

  1. Accounting
  2. Finance 
  3. Logistics 
  4. Production
  5. Agriculture and farms
  6. Food industries 
  7. Retail and commerce 
  8. Healthcare
  9. Education sector
  10. Construction 
  11. Professional services
  12. Business Intelligence

Who Are The Primary Business Users Type In The ERP System?

The primary business users in the ERP system can be classified according to tiers:

Tier 1 and Governmental Tier 1

Designed for multinational private companies or federal corporations. They include features such as support for multiple languages, currencies, etc.

Tier 2 and Governmental Tier 2

Designed for large enterprises without a significant reach globally and for local governments. They focus on handling complex structures, with less focus on internalization.

Tier 3

Designed for medium-sized businesses, that support only one alphabet.

Tier 4

Designed for relatively smaller businesses that require the most basic of features, such as sales and customer support.

Check out our free demo on dynamics implementation.

Who Are The Primary Users Of The ERP Systems with Respect to Technology?

ERP system users classified according to technology are:

On-premise ERP

This ERP system requires a lot of resources, but provides you with greater flexibility and control, with no third-party involvement. It is located internally, on your own server, with separate data storage for itself. Maintenance, safety, and updates need to be taken care of in-house. Therefore, additional costs of power servers, database software, and operating systems have to be born by you. It also allows for specialized integration with other existing business systems. The best on-premise ERP systems include Microsoft Dynamics AX, Microsoft, Dynamic GP, and SAP ERP.

Read our detailed guide: on premise vs cloud ERP

Cloud ERP

This ERP solution is hosted and maintained by the developers, in exchange for an annual fee, you have chosen to work with. They provide you with access to the software. This solution is economical but is less customizable. A few of the Cloud ERP systems include Microsoft Dynamics 365, Oracle NetSuite, SAP business all-in-one, Brightpearl, and Workday.

Hybrid ERP

As the name suggests, it uses the services of both the types of ERP systems and provides you with some apps in the cloud and some on your server.

Which one is better? On-premise vs. Cloud ERP 

This depends on your business requirements and your budget. Let’s discuss this in general terms of:


In terms of flexibility, the On-premise ERP system is better as compared to the Cloud ERP, as the system is present in-house and makes you in-charge of the system. 


Since the company is solely responsible for their security in the On-premise ERP system, fool-proof security software are needed. It does add to the cost, but it ensures that everything is in your hands, instead of the developers, as seen in the Cloud ERP system.


Since you need to invest in having better security software and operating systems, the On-premise ERP system tends to be more costly than the Cloud ERP system.

Folio3 Is Your Best Primary Business Tech Partner In Microsoft Dynamics ERP

With years of experience in assisting businesses globally, Folio3 can provide you with their strong expertise to help deliver quality solutions for your business. They have strong expertise in the Microsoft Dynamics ERP system. Folio3 provides a smart integration between your apps and the Microsoft Dynamics to help significantly improve your business’s productivity and services towards your customers. Clients who have used these services include the Bastian Solutions, Honda, Growers Express, and many others. Mobility solutions, powered by Folio3, for Microsoft Dynamics include:

  1. Expenses app
  2. Timesheet app
  3. Retail management app
  4. Workflow approvals app
  5. Dynamics CRM app
  6. Warehouse management app
  7. Loyalty management app

If you are looking for custom mobile solutions for your company, they can even provide you with that!

All these features help to grow your business exponentially. Folio3 has over fifteen years of experience working with different Microsoft Dynamics ERPs, CRMs, and Modules. Microsoft Dynamics ERP includes:

  1. AX
  2. Dynamics 365 Finance & Operations
  3. Dynamics NAV
  4. Dynamics 365
  5. Dynamics GP

They mostly help in implementation, customization, integration, and providing support. 

After reading this post, the questions which you had in your mind, such as who are the primary users of the ERP systems?, is the ERP system right for you?, etc. should have been answered by now. With a clearer picture of the ERP systems in your mind, you can now look for an ERP system that suits your requirements and your budget accordingly. The Microsoft Dynamics ERP, powered by Folio3, would be a good option.


Who are the primary users of the SCM Systems?

The primary users of the Supply Chain Management (SCM) system include customers, resellers, partners, suppliers, and distributors. These parties are mostly interested in the whereabouts of the goods that are arriving.

What is the primary benefit of ERP Systems?

The primary benefits of the Enterprise Resource Planning system are forecasting, planning, purchasing, material management, warehousing, inventory, and distribution. This means that the ERP is involved in almost all of the major activities going on in a company, and help in optimizing and in a smooth running of all these procedures. With the scrutiny of all these procedures, you can ensure that your system is running smoothly and can be monitored in real-time. This also ensures that the customer is fully satisfied with the goods or services they receive from your company. 

What are the primary features of the e-business components?

E-business components should be easy to use with no geographical boundaries and should be much cheaper than traditional businesses. The marketing strategies used should cost less with few to none security and integrity issues. Access to your business should not be limited due to time and location.

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