Are there more no-shows among your staff members than on-time arrivals? Your personnel schedule may require some adjustment with the help of Microsoft Dynamics Workforce Management.
What Does Microsoft Dynamics Workforce Management Do?
The phrase “workforce management” refers to both desktop and mobile applications that assist a company in managing worker schedules. The phrase first appeared in contact centers and other service industries that employ a sizable workforce and pay hourly wages.
Gaining visibility into business KPIs, such as the minimum number of agents required at a specific time of day or the length of time it takes to make a specific product, is the aim of WFM software.
Workforce management software reportedly performs the following five basic tasks:
- Employee Schedule
To aid in more successfully managing the compliance requirements and skill levels of personnel.
- Time And Labor Data Gathering
To record and disseminate extensive data on labor use.
- Leave Management
To process requests for paid time off while keeping an eye on the personnel and liability consequences.
- Managing Tasks And Activities
Provide a more in-depth understanding of labor-management needs to aid in the complex decision-making needed for activity-based management.
- Timing And Attendance
To gather data from the other modules and, in accordance with the demands of the business, apply rules to the reported timings.
What Does it Mean By Employee Scheduling?
Making a master schedule is part of employee scheduling. Part-time and full-time employees’ work schedules are determined by it. Staffing demands should be taken into consideration when scheduling employees. Along with avoiding schedule conflicts, it ought to increase productivity and cut costs. Microsoft Dynamic Workforce Management does this best for you.
Four Easy Employee Scheduling Steps With Microsoft Dynamics Workforce Management
Employee scheduling entails four easy steps:
- Identify The Needs.
Establish the positions you need to fill as well as the days, times, and places for each. Scheduling for particular days and hours might not be possible. Weekends, governmental or corporate holidays, or both may cause scheduling issues.
- Reviewing Existing Resources
Examine each staff member’s suitability, availability, and exemption status. The ability of a candidate to perform the job should be considered while evaluating suitability. Whether a worker can show up at the job site at the scheduled time and location should be taken into consideration.
- Assign Resources
For every shift, assign a staff member who is available and qualified. During a shift, make sure there are also any necessary cars or equipment.
- Schedule Communicate
At least two weeks prior to the start of the schedule, let your employees know about it. An employee schedule can be kept in a visible position that is central, such as a bulletin board. Even better, keep it in a specific file place that all of your company’s employees may access at any time.
Five Tips For Employee Scheduling With Microsoft Dynamics Workforce Management
Employee scheduling entails five easy tips:
- Do Thorough Vetting
To lawfully perform a job, your employees might require specialized credentials. When hiring, it’s crucial to verify these credentials. Then, as time passes, be aware of their expiration date. Knowing this guarantees that staff have the most recent versions of their credentials.
- Account Employee Preferences
Try to set hours in a way that works for employees even if you don’t have a staffing deficit. Give workers the freedom to work when and on what they are most interested in. Keeping tabs on their preferences will keep staff members pleased and engaged.
- Reward Punctuality
Rewarding employees for reporting to work on time is one of the best methods to prevent shift no-shows. Offer these employees modest yet valuable perks. You may, for instance, acknowledge them verbally or in person in front of the entire team.
- Shift swapping
It’s preferable to trade a shift with another employee than to postpone it at the last minute. Allowing workers to switch shifts helps lower absenteeism.
- Rolodex of temp workers
Create a group of temporary employees when your budget permits when starting your business. You can fill a shift with a temporary worker if a competent staff member is not available for it.
Four Easy Ways To Track Employee Time with Microsoft Dynamics Workforce Management
Tracking employee time is essential for managing a small business. But how do you go about it? Employee time tracking entails four easy tips:
- Time Cards/Sheets
Paper time sheets or cards can work well as a fix. Your staff members can be required to keep paper time sheets or cards on an honor basis. After that, have one of you or a representative from the payroll division approve them.
However, if you have a large number of staff, this strategy may be challenging. Additionally, it takes time for both you and your employees to maintain the sheets.
- Time Clocks
An employee arriving and leaving hours to and from work is tracked by physical timepieces called time clocks. When a shift starts, an employee “clocks in” at the watch, and when it finishes, they “clock out.”
The time clock prints the date and time on something like a time card each time someone clocks in or out. Time clocks are therefore more trustworthy than paper-and-pencil time cards or sheets.
- Time-Tracking Software And Apps
Today, cellphones, tablets, and laptops are all too common. As a result, you might think about using mobile apps and time-tracking software.
For tracking employee time, consider Toggl, Time Doctor, or Timesheet Plus for Microsoft Office 365. These provide easy-to-use interfaces for entering and approving time electronically.
- Badges & Biometric Scanners
For larger firms, scanning devices may be a more expensive but valuable time-tracking alternative. An employee ID badge is swiped or fingerprints or face is scanned at a badge or biometric scanning device in this time tracking system.
The digitalization with Microsoft Dynamics management systems businesses can ease a lot of their stresses over things that shouldn’t be investing much time on. Likewise, Employee scheduling is also one of such issues which should be catered to strategically so that it doesn’t consume a lot of your time. Microsoft Dynamic Workforce Management comes to the rescue when you need help scheduling employees. We hope this piece of writing would help you understand your business needs more in this regard.