Technology has become your best ally for competing in the modern world today. And choosing the best and right Microsoft Dynamics 365 Partner can make all the difference for the future of your business. You can always benefit from the expertise of a certified partner if you are integrating complex systems in your company, implementing Dynamics 365 Finance & Supply Chain, or trying to engage customers.
But with hundreds of vendors out there, each claiming to be the best, have you ever struggled to make the right choice? IT leaders and enterprise decision-makers find it hard to select a partner who understands their industry and also brings deep product knowledge, proven implementation frameworks, and a reliable support model.
This is why we have come up with this comprehensive guide, that will make your decision easy for you by giving you the top Microsoft Dynamics 365 partners in 2025. Carefully curated for mid-to-large enterprises looking for implementation, integration, and industry-specific connectors.
In this blog, you will discover:
- The role and value of certified Dynamics 365 partners
- Key factors to consider when selecting a partner
- A comparison of top global and industry-focused partners
- How Folio3 stands out in the Dynamics ecosystem
- FAQs
Whether you are analysing Dynamics 365 implementation partner for the first time or making the switch from an underperforming vendor, we will help you make a confident and informed decision.
What is a Microsoft Dynamics Partner?
A Microsoft Dynamics Partner is a certified consulting or implementation firm authorized by Microsoft to sell, deploy, customize, and support Microsoft Dynamics 365 products. These partners are all along the way with you and help your business reap the full benefits of its investment in Dynamics 365. They do this by providing customized solutions, technical expertise, and post-implementation support.
Whether you are deploying Microsoft Dynamics 365 Finance and Operations, Supply Chain, Dynamics CRM, or Business Central, a qualified partner will make sure that the solution matches your business processes, regulatory requirements, and growth goals.
Key Roles of a Microsoft Dynamics Partner:
- Solution Design & Implementation: Partners translate business requirements into customized Dynamics 365 solutions.
- System Integration: They connect Dynamics 365 with third-party tools like Salesforce, Shopify, Magento, or legacy ERP/CRM systems.
- Customization & Development: They make use of Power Platform, Dataverse, and Azure services to extend capabilities.
- User Training & Change Management: They help you in end-user adoption and readiness.
- Ongoing Support & Optimization: Your partner will also help you monitor performance, manage upgrades, and also provide support in the long-term .
Types of Microsoft Certifications
Microsoft ranks partners based on certain criteria such as performance, technical capability, and customer success:
|
Certification Level |
What It Means |
|
Microsoft Solutions Partner (new model) |
Recognized for demonstrated capabilities in six solution areas (e.g., Business Applications, Data & AI) |
|
Gold Partner (retired but still referenced) |
Historically indicated top-tier performance and technical expertise |
|
Microsoft Inner Circle Member |
Represents the top 1% of Dynamics partners globally |
These distinctions help businesses identify trusted vendors with proven past records in Dynamics 365 implementation and industry-specific delivery.
Pro Tip: Always ask about a partner’s certifications and vertical experience during shortlisting. Not all certified partners specialize in your industry or preferred D365 module.
Benefits of Working with a Certified Microsoft Dynamics 365 Partner
Selecting a certified Microsoft Dynamics Partner is a major decision that will affect your business in the long run. It will have a major impact on the success of your ERP or CRM implementation. Certified partners give you valuable product knowledge, and also access to exclusive Microsoft resources, proven delivery frameworks, and insights that are gathered from hundreds of projects.
Here are the compelling reasons that tell you why working with a certified partner is always the best decision, especially for mid-to-large enterprises that have complex requirements:
1. Proven Expertise in Dynamics 365 Modules
Certified partners have hands-on experience with core and advanced Dynamics 365 modules, including:
- Finance & Supply Chain
- Customer Engagement (Dynamics CRM)
- Business Central
- Microsoft Dynamics 365 Project Operations
- Commerce & Retail
This vast domain will guarantee that your solution is built on the knowledge that was gathered from best practices from similar industries and use cases.
2. Seamless Integration with Third-Party Systems
Most enterprise environments require D365 to work simultaneously with platforms such as the following:
- Shopify, Magento, or custom-built eCommerce sites
- Salesforce, HubSpot, or Zoho CRM
- Legacy ERP/HRMS platforms
- Custom data lakes and BI tools
Certified partners have the skills and toolsets to design, build, and support these integrations. They usually make use of Power Platform, Azure Logic Apps, or ISV connectors.
3. Better Support for Change Management & Adoption
Partners that deliver the most, not just “implement software”, they do much more for you by guiding you throughout the organizational change. That includes the following:
- End-user training & onboarding
- Building user confidence with Copilot or self-service tools
- Ongoing hypercare and support models
Hence this gives your higher adoption rates and a smooth transitions after you go live.
4. Early Access to Features & Innovation
Certified Microsoft Dynamics partners often receive early access to:
- New Dynamics 365 releases
- Previews of Microsoft Copilot and AI-driven capabilities
- Updates in Power Platform and Azure integration paths
This keeps your implementation proactive, rather than being reactive to new developments.
5. Performance Monitoring & Optimization
The role of top Dynamics 365 partners does not stop here, they continue to monitor and optimize your system after launch. They facilitate you with the following:
- Performance tuning
- Feature rollouts aligned with growth
- Compliance, security, and scalability reviews
Did You Know? Microsoft-certified partners must meet strict performance metrics, customer success benchmarks, and technical assessments, ensuring you’re working with a qualified team that’s vetted by Microsoft.
Top Microsoft Dynamics Partners in 2025
Lets have a closer look at the ten most trusted and high-performing Microsoft Dynamics partners in 2025. Each one of these has unique strengths, whether you need full-scope implementation, industry-specific customization, or scalable support services.
1. Folio3
Overview:
Folio3 is a Microsoft Solutions Partner recognized all over the world for delivering end-to-end Dynamics 365 implementations across multiple industries. The sectors that it covers includes agriculture, retail, manufacturing, and distribution.
Key Features:
- Microsoft Solutions Partner for Business Applications
- Industry-specific connectors (e.g., AgriERP, Retail ERP)
- Smooth Integration with Shopify, Salesforce, QuickBooks, and more
- Early adopter of Microsoft Copilot and Power Platform automation
Services Offered:
- Dynamics 365 implementation & customization
- Microsoft Dynamics 365 Business Central
- Systems integration, data migration, managed services
- Vertical ERP solutions (agriculture, retail, manufacturing)
2. SingleStone Consulting
Overview:
SingleStone Consulting bridges the gap between your business strategy and Microsoft technology services. It aims at aligning Dynamics 365 and Power Platform with enterprise transformation goals.
Key Features:
- Strategy-led delivery approach
- Dynamics CRM + Power Platform
- High-touch consulting with an emphasis on change management
Services Offered:
- CRM strategy & implementation
- Low-code app development (Power Apps)
- UX design and adoption frameworks
3. Dynamics Square
Overview:
Dynamics Square is famous for quick-turn Dynamics 365 rollouts, NAV/AX migrations. It also happens to be affordable for growing SMBs.
Key Features:
- Microsoft Gold Partner
- D365 F&O, BC, and CE expertise
- A popular choice for NAV and AX migration projects
Services Offered:
- Business Central and Finance & Operations implementation
- NAV to D365 migration
- Support, licensing, and integration services
4. Velosio
Overview:
Velosio is a full-service Microsoft partner with a good reputation for delivering ERP and CRM solutions for professional services and mid-market companies.
Key Features:
- Microsoft Solutions Partner
- Strong focus on D365 CE, BC, and Project Ops
- Leading partner for small-to-mid-sized organizations
Services Offered:
- Business Central and CE implementations
- Managed services & support
- Field service and PSA (Professional Services Automation)
5. Avanade
Overview:
Avanade is world-renowned in Microsoft enterprise delivery. It combines Accenture’s consulting strength with Microsoft-first technology solutions.
Key Features:
- Global Systems Integrator
- AI, analytics, and innovation with Microsoft Copilot
- Enterprise-scale, cloud-first implementations
Services Offered:
- Global-scale ERP & CRM transformation
- Azure and Power Platform solutions
- Business modernization and AI adoption
6. HSO
Overview:
HSO is a global Microsoft Solutions Partner that has proven in industry accelerators and has a strong presence in the manufacturing, retail, and logistics sectors.
Key Features:
- Microsoft Inner Circle Partner
- Global reach and scalable project delivery
- Supply chain and distribution domain strength
Services Offered:
- Dynamics 365 Finance & SCM
- Azure services and Power Platform
- Industry-focused business consulting
7. Hitachi Solutions
Overview:
Hitachi Solutions is a leader in enterprise Dynamics implementations and has strong offerings in financial services, healthcare, and retail.
Key Features:
- Microsoft Inner Circle Member
- Power BI and analytics leadership
- Deep vertical IP, especially for regulated industries
Services Offered:
- D365 for Finance, Customer Engagement, and Retail
- Business intelligence and reporting
- Industry-specific IP and global delivery
8. Sunrise Technologies
Overview:
Sunrise Technologies is focused on fashion, furniture, and consumer goods. It successfully helps companies in implementing personalized Dynamics 365 solutions for businesses that are product-driven.
Key Features:
- Microsoft Inner Circle Partner
- Industry accelerators for fashion and retail
- Focus on global supply chain, demand forecasting
Services Offered:
- D365 Finance and SCM
- Retail and apparel supply chain solutions
- Integrated forecasting and planning
9. Encore Business Solutions
Overview:
Encore Business Solutions is a Canada-based Microsoft partner that specializes in ERP and CRM services for small to mid-sized companies.
Key Features:
- Microsoft Solutions Partner
- Strong NAV, GP, and BC expertise
- Personalized approach to delivery
Services Offered:
- Dynamics 365 BC and CE implementations
- Support, training, and licensing
- NAV, GP, AX to D365 migrations
10. sa.global
Overview:
sa.global has made a mark in Dynamics 365 owing to project-driven businesses like legal firms, accounting, consulting, and architecture practices.
Key Features:
- Inner Circle Microsoft Partner
- IP-led approach with evergreen + empower platform
- Strong D365 Finance and Project Ops capabilities
Services Offered:
- D365 for Project Operations and Finance
- Business Insights with Power BI
- IP solutions and global rollout support
How to Choose the Right Dynamics 365 Partner
However, every Microsoft Dynamics implementation partner is different. Although their certifications are a strong indicator of their capability, the right partner for your business has much more to do than just the Microsoft badges they have. You need a partner that understands your industry, works well with your team, and can scale with your needs technically, strategically, and financially.
We have made this checklist for you so that you can evaluate and compare potential Dynamics 365 implementation partners easily:
1. Industry-Specific Experience
Choose a partner with a proven track record in your sector:
- Manufacturing: BOM management, production planning, supply chain automation
- Agriculture & Food: Farm-to-fork traceability, lot tracking, compliance
- Retail & eCommerce: Omnichannel integration, inventory optimization, POS systems
- Healthcare & Services: Case management, billing, compliance
2. Implementation Methodology & Team Composition
Understand how they deliver:
- Agile, Waterfall, or Hybrid methodology?
- Do they offer change management and business process consulting?
- Onshore, offshore, or hybrid delivery team?
3. Innovation & Technology Stack Alignment
Look beyond D365 how do they handle:
- AI, Copilot, and Power Platform integrations?
- ISV solutions like Avalara, RF-SMART, or custom-built tools?
- Use of automation, bots, or dashboards?
4. Communication, Collaboration & Support Style
How do they work during the project and after?
- Weekly syncs or structured milestones?
- Dedicated project manager?
- Long-term support plans?
5. Case Studies, Metrics & References
You want proof not just promises:
- Can they share client references or case studies?
- What were the outcomes (ROI, go-live success, adoption rate)?
- What is their average implementation timeline?
Bonus Tip: Always request a tailored demo or proof-of-concept. It’s the best way to evaluate both their technical capability and collaboration style.
Conclusion
Our world today has become very fast-paced and is technologically proficient. Your ERP or CRM system is the foundation of your company’s operations, if not set right, it can all come crumbling down. Thus opting for the best Microsoft Dynamics partner is a critical and calculated move that can boost your efficiency, growth, and give long-term value to your business.
Regardless that you are implementing Dynamics 365 for the first time, upgrading from your old system, or making your way into new markets. If you work with a certified and experienced partner, you will milk upon the following:
- A smoother, faster go-live
- Smooth integration with your existing tools
- Industry-aligned solutions customized to overcome your unique challenges
- Access to the latest innovations, like Microsoft Copilot and Power Platform
In this article we have highlighted the top Microsoft Dynamics partners list in 2025, and shared a practical checklist so that you can make the best choice. Now you can move forward with clarity and confidence.
Let’s Talk About Your Dynamics 365 Project
We are trusted by hundreds of organizations across the globe to design, implement, and support Microsoft Dynamics solutions that give quantifiable results. We will deeply evaluate your business needs, answer your questions, and recommend the best next steps.
Book a free consultation or contact the Folio3 Dynamics Team to get started today!
Dynamics 365 Partners FAQs
Q.1 What is a Microsoft Dynamics 365 partner?
A Microsoft Dynamics 365 Partner is a certified company approved by Microsoft to sell, implement, and support Dynamics 365 solutions, helping businesses customize and optimize the platform for their needs.
Q.2 What are the benefits of working with a Microsoft Dynamics partner?
Working with a Microsoft Dynamics Partner will give you certified expertise, tailored solutions, quick and easy implementation, smooth system integration, and continuous support for your business needs.
Q.3 Which company uses Microsoft Dynamics 365?
Many companies across various industries use Microsoft Dynamics 365. Some of the well-known names are Coca-Cola, Toyota, HP, Metro Bank, and Heathrow Airport. They successfully manage operations, customer relationships, and data across departments.
Q.4 Is Dynamics 365 a SaaS product?
Yes, Microsoft Dynamics 365 is a SaaS (Software as a Service) product. It is cloud-based and enables businesses to access ERP and CRM applications through the Internet without needing to manage infrastructure.
Q.5 Is Dynamics 365 like SAP?
Yes, Microsoft Dynamics 365 is similar to SAP because both provide ERP and CRM solutions to help businesses manage operations, finance, supply chain, sales, and customer service. However, Dynamics 365 is generally considered more user-friendly and better integrated with Microsoft products, while SAP is often used by larger enterprises with complex processes.
