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Dynamics 365 Magento Integration for Australia's
Leading Health and Wellness Retailer

Introduction

Integration between Dynamics 365 and Magento based ecommerce store by Folio3 enables Healthy Life to fully automate their business operations for streamlining the processes, noticeably increasing the overall efficiency of the organization.

Summary

Healthy Life approached Folio3 as they were looking to integrate their ERP system, Dynamics 365, with their Magento based ecommerce store for streamlining their business operations and bring more efficiency in their day to day processes. Folio3’s proprietary Dynamics-AX Magento Connector is an Integration-as-a-Service product that provided fully automated integration between Magento and Dynamics 365 to Healthy life while meeting the stated deadline efficiently.

Customer

Healthy Life is Australia’s home of ‘feel good’. With almost 50 stores across the country, they have been helping Australians look and feel better for almost 50 years. As the one-stop-shop for the best range of natural, organic and eco-friendly products coupled with expert advice and natural health solutions from their qualified health practitioners.

Challenge

Healthy Life required Dynamics 365 Integration for their Magento e-commerce store. The Folio3 ComAX Connector was used to effectively sync products, inventory, customers, shipping, credit lines, receivables & orders between Magento e-commerce store and Microsoft Dynamics 365 for operations.

Solution

The Folio3 Dynamics-AX Magento Connector helped in saving valuable time and effort of Healthy Life that was typically lost in manually keeping their Magento and Dynamics-AX accounts in sync, allowing them to focus on enhancing sales and managing fulfillment and other key business functions. Our experts worked hard to incorporate the following features:.

  • Automatically importing all ‘checkout complete’ orders along with associated customer, from Magento into Dynamics-AX
  • Creating or updating Products along with one level pricing from Dynamics-AX to Magento
  • Automatically updating the status of fulfilled sales orders from Dynamics-AX, in Magento
  • Automatically importing all customer, from Magento into Dynamics-AX, as well as exporting shipping information of fulfilled sales orders from Dynamics-AX to Magento
  • Maintaining a complete log of all tasks performed in Dynamics AX and Magento
  • Monitoring the status of each service which is responsible to sync data Dynamics-AX and Magento.

Connection Settings

Services Panel

Record Logs

Record Logs History

Troubleshooting

Result

With Folio3’s exceptional services, Healthy Life was able to fully automate their business processes and has been successfully able to integrate their ERP system, Dynamics 365 with their Magento based ecommerce store. By deploying our Dynamics-AX Magento Connector, Healthy Life is now able to save their valuable time, efforts and resources by eliminating the difficulty in maintaining and synchronizing the data to and fro Dynamics 365 and Magento store manually, hence resulting in increased productivity and efficiency.