Whether your customers are B2B buyers or B2C consumers, both look for an ecommerce experience that makes it easier and simpler for them to do business with you. However, there are unfortunately many companies that are struggling hard to deliver this due to the challenges of integrating their back-office ERP solutions into an efficient ecommerce platform.
With Dynamics 365 for Ecommerce, you can now deliver unique, consistent and memorable shopping experience across multiple channels and for multiple devices. Our enterprise ready ecommerce solution for Dynamics 365 operations is tailored to cover large ecommerce deployments for B2C, B2B, as well as self-service portals for customers.
Folio3 has a mastery in delivering a state-of-the-art ecommerce platform for Dynamics 365 for Finance and Operations, HR & Payroll that helps in reaching new markets, boosting online sales and driving self-service channels.
Key Functionalities of Dynamics 365 for Ecommerce
Grow at a pace that suits you and your business needs with Dynamics 365 for your ecommerce operations that speed up your day-to-day business operations with digital intelligence and global reach.
Nonstop real-time self-service across all digital channels
Distinct pricing, terms and conditions and catalogs for specific customers
Augmented cross selling, as well as up selling through data-driven personalization
Several B2C and B2B stores can be managed and operated from one platform
Multiple languages, currency, taxes and payment options are available
Significant increase in revenue with cross selling and up selling
Processes & Operations
Easy integration to Dynamics 365 (AX) on premise or cloud
Presence of self-service for areas including order history, reorder, and returns
Display of prices and discounts from Dynamics 365 for specific customer
Implementing Dynamics 365 for ecommerce operations is the best choice for any online business as it provides a robust platform that helps significantly in abandoned shopping cart reminders, global selling, segmentation, B2C, B2B, and content customization.
Enhance ERP & Leverage
Dynamics 365 Data
You can enrich product data across several languages, product fields and types of media with Dynamic web's Product Information Management. Share this enriched version of content with your sales team and customers like never before. You can segment customers by combining ERP customer information and onsite behavior to develop a highly targeted list. These customers in the targeted list can be then emailed automatically with built-in Dynamics 365 features.
Dynamics 365 works wonder for e-commerce store. The shoppers at your ecommerce store will enjoy real time access to inventory, historical orders and account management at the same time your office staff has the access to their ERP system, Dynamics 365 without any lags.
No Additional Coding
We make sure that there are no additional coding added to your solution, hence we can provide bi-directional access to Dynamics 365 with live and batch mode connectivity.
Nonstop Real time Self Service
With Microsoft Dynamics 365, your customers can easily make transactions, place RMA requests, see historic orders and do online payments at any time of the day.
Gain Operational Efficiency
By integrating your ecommerce store with Dynamics 365 operations you can gain operational efficiency and grow revenue manifolds.