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AX Workflow Approvals for a Large
Mobile Phones Distributor.

Introduction

Brightstar Corp. approached Folio3 as they were looking to customize their AX Workflow Approvals App for Microsoft Dynamics AX 2012 for a user friendly experience. Folio3 delivered by making the desired customizations well before the given deadline.



Summary

Brightstar Corp., a U.S.-based privately held corporation founded in 1997, distributes mobile phones and other devices globally. When Brightstar found itself having problems with the user-friendliness and functionality of its existing Workflow Approval app for Dynamics AX 2012, it came to Folio3. Experts at Folio3 examined the app had and made accurate customizations.



Customer

Brightstar simplifies the wireless world, making mobile technology accessible to everyone. They look after every stage of a device’s lifecycle for their customers, from the moment it’s manufactured to the moment it’s time to trade it in and re-market it. They serve carrier, retail and enterprise customers across 70 countries, delivering one of every 23 devices sold worldwide.



Challenge

Folio3 to customize Brightstar AX Workflow Approvals App for Microsoft Dynamics AX 2012, as it had very limited functionality. Brightstar Corp. further needed additional features to handle their nature of work. The application to provides approval capabilities for workflow types in Microsoft Dynamics AX 2012 including Purchase Requisitions


Approvals App

Solution

Folio3 evaluated the app that had been developed for customizations and requirement received from the client. Using our impeccable skills, Folio3 implemented the required customizations to make it work extremely well for Brightstar. Our experts worked hard to develop the customized version of AX Workflow Approvals App to improve their overall performance. Some of the improvements include:

  • Purchase Requisition module was incorporated that enables the users to view pending PRs, details and history of PRs, approved PRs, as well as allows to enter comments on PRs.
  • Additional fields were added in AX Workflow Approval app for Brightstar Corp:
  1. Buying legal entity name
  2. Long item description
  3. Vendor name
  • Push notifications for pending or new purchase requisitions were incorporated.


Result

With the impeccable services provided by Folio3, Brightstar Corporation has been able to improve and customize their AX Workflow Approval app considerably. By making the app run smoothly through additional features and dexterous customizations, hence improving the ability of the app, Brightstar is now able to provide users an easier and improved experience.


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