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    From cash-registers to Point of Sale (POS) devices, technology has really transformed the process. It started with electronic cash-registers with limited features, then came the touchscreens with graphical POS software;  leading to POS solution that was introduced in 1992. Microsoft POS solutions have become smarter than ever before and can now run on any device and integrate with any system. POS solutions are complex systems that allow end-users the speed, ease of use and functionality required for a seamless service.

    Since 1992, Microsoft Dynamics Partner has been supporting leading POS solutions and continuously strives to make POS solutions better for retailers.  With an intuitive POS solution like Microsoft Dynamics 365 for Retail, retail businesses can benefit from higher productivity, centrally stored information and omnichannel selling opportunities. It enables retailers to have a single and cohesive view of customer habits.

    Microsoft Dynamics POS Pricing and License

    Initially, customers can avail 30 days of free unlimited support, after which they become eligible for the $45 unlimited monthly plan. This arrangement is paid as you, where you pay for support when you need it. Support and upgrades are available under add-ons, chargeable individually. A simple Dynamics 365 Plan starts at $ 95.97. Find out more about Microsoft pricing and licensing here.

    Microsoft Dynamics POS Pricing and license

    Microsoft Dynamics Point of Sale Features and USP

    Dynamics POS for Retail is an end-to-end solution, enabling full visibility across the entire business. It offers customer engagement capabilities like store operations, marketing, channel management, order management, and business intelligence; including back-office capabilities, such as procurement and financials, in an end-to-end solution delivering full visibility across the entire business.

    Save Time and Cost:

    Designed to automate POS functions, it helps save time and cost. Microsoft Dynamics Point of Sale is an easy-to-use application that allows users to manage inventory, track sales and customer information. Microsoft Dynamics POS allows seamless integration of information from accounting software.


    The user-friendliness, along with customization, functionality and accessibility it offers for small to medium-sized retail stores, makes it an ideal solution for businesses aiming for growth.

    Not only can it be utilized for multiple businesses but it offers the ease of accessibility from any device. Moreover, Microsoft Dynamics RMS can be customized to meet the demands and requirements specific to your retail business. It allows store owners the flexibility to streamline their daily operations in order to achieve revenue growth and customer loyalty. 


    Main features of Microsoft Dynamics RMS are:

    1. Point of sale (POS) operations
    2. Pricing, sales, and promotions
    3. Inventory management
    4. Inventory control & tracking
    5. Employee management
    6. Information security
    7. Customized reports
    8. Accounting integration
    9. Web integration
    10. Customer management & marketing

    Microsoft Dynamics POS Systems Specifications and Compatibility

    1) Cloud-based POS systems

    In this type of deployment option, the Retail Server and Channel Database are hosted in Azure, while sharing the same hardware station. This configuration supports offline capabilities, while also connecting devices such as printers, cash drawers and payment terminals. 

    The offline capabilities are enabled by the offline database available on the local hardware station, ensuring independence and continuous connectivity for operations. Whenever there is a connection loss, Microsoft POS goes into offline mode and while allowing retailers to continue with transactions. And when it is restored,  Microsoft POS goes into online mode, whereby syncing back all synchronization jobs with headquarters.

    Offline capabilities require deployment on the local hardware station, such as a channel database that runs locally on Microsoft SQL Server 2014 Express. Plus, offline data synchronization setup is also a requirement. However, it should be noted that CPOS is not available in offline mode. 

    2) Store Scale Unit with Offline Capabilities and Local Hardware Station

    This deployment option is more traditional as all services run in-store on locally deployed hardware. A Retail Server and local Channel Database enable wither MPOS with offline capabilities and/or Cloud POS Server with Cloud POS. It can be set up in a one-box deployment topology on a single computer or in a multi-box topology on numerous computers.

    The local hardware station allows the integration of peripheral devices like printers and cash drawers. It also runs the local channel database which syncs to and from the headquarters. As it is connected to the back office; credit card transactions, gift cards and syncing of data with HQ seamlessly are all automated. 

    A common deployment option, it runs independent from cloud connectivity; except when real-time services are being offered. Store Scale Unit is designed for retailers with store locations with limited or no internet connectivity.

    Retrieving data from Headquarters in real-time requires the internet, especially when performing the following actions: 

    • Issuing and redeeming gift cards
    • Redeeming loyalty points
    • Issuing and redeeming credit memos
    • Creating and updating customer records
    • Creating, updating and completing sales orders
    • Managing purchase or transfer orders
    • Performing inventory counts
    • Retrieving sales transactions across stores and completing return transactions

    3) Connectivity Limitations

    Store Scale Unit, with offline capabilities should be chosen if above mentioned real-time service calls are not a priority. All other deployment options require some level of dependency on connectivity. On the other hand, POS becomes inoperable, when internet connectivity goes down. While hardware station deployment with offline capabilities allow you to make use of the offline capabilities, the POS operations are limited to local operations. 

    Microsoft Dynamics POS Software Support Review

    Microsoft Dynamics RMS is an on-premise POS platform designed for small to medium-sized retailers of single and whole chain stores alike. For retailers looking to expand, this software allows them the scalability and functionality to facilitate that.

    Moreover, it allows you to expand your business beyond a single region or language. Retailers can reach customers around the world via a single portal. While the content can be translated into multiple languages, the content hierarchy remains the same.

    It can also easily integrate with widely used financial software used in the market. With its advanced tools such as customized reporting, multidimensional inventory management, receivables management and advanced purchasing; it enables retailers to meet the needs of ever-growing retail industry. To learn more, click here: https://dynamics.folio3.com/retail-ecommerce/

    Microsoft POS FAQs:

    Is there any free trial available for Microsoft retail software?

    There is, unfortunately, no free version of Dynamics RMS available and there is no provision for a free trial either.

    Is there any android or iPhone app available for MS POS?

    Microsoft POS app is available for all kinds of tablets, PCs and phones. Sales staff can process transactions & orders, perform daily operations & client activities and manage inventory, from anywhere using any mobile device or PC-based registers. Moreover, Cloud POS is easily be accessed from any standard browser.

    What is the deployment type in Microsoft POS?

    Retail supports the following POS options: 1) Retail Modern POS (MPOS) for Microsoft Windows 2) MPOS for Microsoft Windows Phone 3) MPOS for Apple iPad or Google Android tablet 4) Cloud POS (CPOS) that supports the Internet Explorer, Microsoft Edge, and Google Chrome browsers 5) Even though MPOS and CPOS are almost the same, there are some important differences that need to be appreciated. MPOS 6) MPOS is an application that runs on Windows, iOS or Android devices. It is packaged, installed and serviced on that device. 7) Windows – The MPOS for Windows contains all the application code and the embedded commerce runtime (CRT). 8) iOS/Android – On these platforms, the application serves as a host for the CPOS application code. CPOS Since CPOS runs in a browser, it does not require for the application to be installed on the device. CPOS does not directly access POS hardware in an offline state,in fact, the browser accesses the application code from the CPOS server only. Check out our detailed on-cloud vs premise guide.

    How to void a credit card transaction using Microsoft Dynamics POS 2009?

    The code mentioned below can be used to achieve: 1) Voiding the transaction; 2) Preparing the POS for the next sales. The code is part of the BlankOperation::BlankOperation(IBlankOperationInfo operationInfo, IPosTransaction posTransaction). Ref

    How to get registration ID in Microsoft Dynamics POS?

    The procedure to create a point of sale (POS) register is as follows: 1) First, go to Retail and commerce, enter Channel setup, then POS setup, when you get to Registers, click New. 2) Now create an ID for new register in the Register number field. The register ID would include codes that allow mapping of registers to the stores it belongs and specific locations within the stores. 3) Insert a descriptive name for the register, in the Name field, 4) Now enter or select a value, in the Store number field. 5) Moving to the Hardware profile field, again enter or select a value. Hardware profiles specify the retail peripherals to be connected to the register, like cash drawers and receipt printers. 6) In the Visual profile field, again you would be required to enter or select a value. Visual profiles specify the images utilized in the POS background and login page including themes for the POS. 7) Moving to the EFT POS register number field, insert a value. The EFT POS register number effectively informs the payment processor of the payment terminals sending authorization requests. 8) This value generally found on a sticker attached to the payment device is called the "Terminal ID" or “TID”. Now click Save.

    Which Microsoft surface isn't POS?

    Windows Surfaces support all Windows-based POS system or cloud-based systems (browser-based) given the device OS is not RT. As this version of Windows restricts the installation of some applications.

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