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Power Virtual Agents: AI-powered chatbots

AI-powered chatbots

The business world has changed drastically from what it was a decade ago. This doesn’t just mean production processes and marketing techniques, but even consumer expectations.  In today’s fast-paced world, consumers demand a quick and simple service while firms are doing everything in their power to raise efficiency levels by minimizing repetitive tasks.  To cater […]

SaaS Implementation Plan and Best Practices | 11 Essential Steps for Implementing SaaS

SaaS Implementation Plan and Best Practices

SaaS (Software as a service) is a cloud-based application that can be accessed online rather than installing an application on individual devices. This means companies do not have to invest the time in installing or maintaining software physically.  This business model brings countless benefits which explain why more and more businesses and companies are switching […]