US 408 365 4638

Half Price Drapes

Breaking the Bottleneck with a Two-Phase ERP Strategy

Service Provided

The Goal

To stabilize the heavily customized, aging on-premises ERP system, reduce operational risk, and simultaneously, create a structured plan for seamless migration to Dynamics 365 Business Central Cloud.

The Outcome

The company now benefits from improved ERP reliability, smooth & accurate data among all systems, reduced manual effort, and a clear path to cloud migration enabling automation, better reporting, and intercompany visibility.

Executive Summary

Exclusive Fabrics & Furnishing, operating under the Half Price Drapes brand, partnered with Folio3 to stabilize their legacy on-premises Dynamics 365 Business Central (D365 BC) deployment and develop a roadmap for cloud migration. With discontinued Microsoft support, aging customizations, and integration challenges, the company needed a long-term, future-proof ERP solution. Folio3 delivered a three-phase approach; stabilizing on-prem operations and defining a tailored cloud-first migration strategy to prepare the business for scalable, modern operations.

Client
Background

Industry

Home Décor – Drapes, Curtains, and Bedding

Operations

eCommerce and marketplace retail across Amazon, Walmart, Overstock, and others

Location

United States

Previous Systems

Microsoft Dynamics 365 Business Central (On-Premise)

Problems

Unique Business Challenges they faced

Aging on-prem BC deployment with heavy customizations and outdated architecture

The existing Dynamics 365 Business Central on-premise system was running on an older architecture with numerous customizations that had become difficult to maintain, limiting the company's ability to adapt to changing business needs.

High manual effort to validate and synchronize data across external platforms

With integrations to marketplaces like Amazon, Walmart, and Overstock, the team spent considerable time manually validating and syncing order, inventory, and customer data due to lack of automation and data inconsistencies.

Performance bottlenecks and frequent support issues

The system faced recurring slowdowns and technical glitches, resulting in delayed operations and increased dependency on IT support for day-to-day tasks, which disrupted productivity.

Risk from Microsoft’s discontinued support for the on-prem version

Continued reliance on an unsupported version of Business Central posed a significant risk, exposing the company to potential security vulnerabilities, compliance issues, and lack of future updates or patches.

Key Business Drivers & Objectives for Implementation

Stabilize existing ERP operations to avoid disruption
Evaluate existing customizations for cloud compatibility
Ensure scalability and long-term sustainability through modernization
Develop a structured migration plan for transitioning to D365 BC Cloud

The Solution Delivered

Folio3 brought a clear migration & implementation roadmap to help Exclusive Fabrics migrate from Business Central on-premise to Cloud version. Leveraging Folio3’s years of experience, we focused on stabilizing their existing on-premise system, while crafting a tailored roadmap with a comprehensive business process discovery. Our team built multiple customization on D365 Business Central on-cloud version to ensure it’s mapped according to their processes. Throughout the process, Folio3 worked closely with the team, answering questions, providing guidance, and adapting the plan as needed.

Moreover, the Folio3 team also deployed our proprietary BURQ iPaaS solution for real-time, bi-directional data synchronization between their new D365 Business Central on-cloud ERP and eCommerce storefronts on Amazon and Walmart.

Our approach unfolds in three defined steps

Phase 1

On-Premise Stabilization

  • Replicated the production environment in a sandbox to analyze and resolve issues
  • Delivered ongoing support to stabilize performance and operations

Phase 2

Cloud Migration Planning

  • Conducted business process discovery to understand the purpose of existing customizations
  • Created a customization inventory and assessed each for cloud readiness
  • Developed a strategic roadmap aligned with Microsoft’s cloud vision

Phase 3

Systems Integration

  • Deployed BURQ iPaaS to integrate their new D365 Business Central cloud instance with their eCommerce platforms.

Key Results & Business Benefits

Short-Term Stabilization

Improved reliability and system performance through sandbox-based testing and root-cause resolution.

Migration Readiness

Comprehensive migration strategy developed, including customization mapping and process documentation.

Risk Mitigation

Reduced technical debt and future risks by planning migration from unsupported infrastructure.

Cloud-First Scalability

Enabled strategic alignment with Microsoft’s cloud roadmap, preparing the business for future automation and integration capabilities.

revolutionised half price drapes!

Reduction in Operational Downtime
0 %
Order Sync Accuracy
0 %
Reduction in Manual Errors
0 %

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