Creating a Custom Agent in Microsoft Copilot Studio for Business Central

Building intelligent conversational agents that connect to your Business Central data has never been easier. Microsoft Copilot Studio, part of the Power Platform, enables you to create AI-powered agents that can access and present business information in natural, conversational ways. This guide walks you through the process of building a custom agent using Business Central […]
Business Central Field Service Guide for SMBs: 2026 Edition

Modern SMBs can run end to end field service with Microsoft Dynamics 365 Business Central by unifying service orders, inventory, contracts, and invoicing on one cloud ERP, then extending with scheduling and mobile tools as needs grow. In practice, you’ll manage service orders and parts directly in Business Central, add a visual dispatch/mobile layer via […]
How Business Central Accounting Software Solves Mid-Size Company Challenges

Mid-size accounting teams often juggle fragmented data, lengthy closes, and manual processes that don’t scale. Dynamics 365 Business Central is a cloud-first ERP designed for SMBs that unifies accounting, operations, and reporting, enabling finance to operate more efficiently with fewer errors. Mid-size enterprises are organizations typically too large for entry-level accounting tools but lack the […]
7 Essential Features of Business Central Premium for SMBs

Small and mid-sized businesses that require more than basic finance and inventory quickly encounter limits with entry-level ERP. Microsoft Dynamics 365 Business Central Premium is the cloud ERP tier tailored for SMBs needing built-in manufacturing and service management—alongside robust finance, supply chain, and project accounting. In short: Premium encompasses everything in Essentials, plus full production […]
Automate Accounts Payable with Payables Agent in Dynamics 365 Business Central

In today’s digital era, organizations are constantly looking to streamline financial processes with modern ERP solutions like Microsoft Dynamics 365 Business Central. Accounts Payable (AP) is one area ripe for automation, entering vendor invoices manually is time-consuming and error-prone. Microsoft’s new Payables Agent for Business Central addresses this challenge by leveraging AI to automate accounts […]
What’s New and Enhanced in Dynamics 365 Supply Chain Management?

Microsoft Dynamics 365 Supply Chain Management is delivering regular updates that strengthen the operational foundations of the supply chain without disrupting existing processes. The 10.0.46 release reflects Microsoft’s ongoing focus on improving reliability, traceability, planning accuracy, and execution efficiency across end-to-end supply chain operations. Rather than introducing disruptive changes, this release concentrates on refining core […]
How Sales Order Agent in Dynamics 365 Business Central Transforms ERP Sales Order Processing

Microsoft Dynamics 365 Business Central has always been about streamlining business processes, and sales order processing is no exception. For many business owners and IT managers, handling sales orders can be time-consuming and prone to errors. The Sales Order Agent in Dynamics 365 Business Central emerges as a game-changer, an AI-powered assistant that can automate […]
How Does Dynamics 365 Copilot Accelerate Employee Onboarding and HR Transformation?

Imagine cutting weeks off hiring, greeting new employees with personalized welcome packs and freeing your HR team to focus on people instead of paperwork. In today’s competitive talent market, every extra day in the onboarding cycle erodes productivity and morale. Vacancies linger and administrative tasks distract HR from strategy. The good news is that artificial […]
The Autonomous ERP: How AI Agents Redefine Finance, Supply Chain, and IT Operations

Imagine your organization running critical workflows on autopilot, invoices reconciling themselves, supply chains adjusting to disruptions in real time. This is no longer a futurist’s dream, AI agents are making it possible today. According to a recent survey, 81% of business leaders expect AI agents to be moderately or extensively integrated into their company’s strategy. Yet […]
How Dynamics 365 Copilot Powers Personalized Retail Offers

Retailers today face a fundamental shift in customer expectations. Research shows that about 80% of shoppers are more likely to buy when retailers offer personalized experiences. To meet these expectations, leading retailers are investing in AI-driven personalization. Microsoft addresses this need with Microsoft Copilot for Retail, an AI assistant built into Dynamics 365 that helps brands deliver […]