Copilot in Dynamics 365 Field Service: Revolutionizing AI-Powered Field Workflows

copilot in dynamics 365 field service

Field service teams face numerous challenges, from manual scheduling and time-consuming work-order entry to siloed information and constant travel. Common challenges in field service management include poor visibility into field tasks, lengthy work order processes, and disconnected communication between dispatchers, technicians, and customers. These obstacles slow response times, lower first-time fix rates, and frustrate both […]