Maintain peak Dynamics 365 BC performance while quickly adapting inventory and order workflows to a fast-growing eCommerce catalog without interrupting day-to-day sales and fulfillment.
Nail Superstore now enjoys near-zero ERP downtime, faster and more accurate order processing, and a support partnership that scales alongside its expanding online business.
Nail Superstore teamed up with Folio3 to secure round-the-clock functional and technical support for its existing Microsoft Dynamics 365 Business Central deployment. Through ongoing support, system customizations, and proactive maintenance, Nail Superstore ensured seamless daily operations, improved inventory and order workflows, and business continuity with minimal disruption.
Nail Care and Beauty Supplies
Wholesale and eCommerce distribution
United States
Microsoft Dynamics 365 Business Central (existing implementation)
Recurring problems in financial reporting, inventory tracking, & order processing Surging online orders demanded scalable order & inventory workflows.
The in-house team lacked capacity for advanced troubleshooting and enhancements.
New SKUs and promos required continual adjustments to BC processes.
Any downtime risked lost sales and customer dissatisfaction.
Inventory tracking, sales order processing, and financial reporting
Regular troubleshooting and bug fixes within the D365 BC environment
Tailored enhancements to inventory and order management flows
Continuous improvements implemented in alignment with evolving business goals.
Offshore functional and technical team assigned for round-the-clock support.
Fast turnaround for troubleshooting with minimal operational disruption.
Ongoing monitoring and maintenance ensured minimal downtime and uninterrupted business operations.
Customized workflows enabled efficient handling of a growing product catalog and increased sales volumes.
The system remained agile and adaptable to support Nail Superstore’s expanding eCommerce footprint.
Timely updates ensured accurate financial insights and reporting consistency.
Rapid bug resolution and feature enhancements aligned with operational priorities and growth strategies.
Folio3 Dynamics is specialized division of Folio3 that specializes in broad spectrum services around Microsoft Dynamics ERP stack.
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