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Unify all customer data and create connected & personalized journeys across sales, marketing, and service to build stronger customer relationships.
Dynamics 365 Customer insights (formerly known as Dynamics 365 Marketing) offers a plethora of benefits for organizations, transforming their customer engagements. By unifying customer data in a centralized customer data platform and real-time data orchestration through integrations, D365 customer insights enables you to create personalized & connected customer journeys spanning marketing, sales, and services. With Copilot in Customer Insights, understand your customers better with AI-assisted insights & recommendations, and personalize customer experience at every touchpoint.
Unify customer data from all touchpoints & sources including ERP, CRM, social media, and marketing automation tools to unlock holistic view of demographics, all customer interactions, and purchase history for better decision making.
Derive out-of-the-box insights with prebuilt AI models or rapidly build, test, and deploy custom AI/ML models using advanced analytics solutions at limitless scale.
By Integrating your marketing, sales, and services functions, Dynamics 365 customer insights enables sellers to gain a streamlined timeline of customer integrations, prioritize leads, and offer personalized product recommendations.
Do you aspire to win customer hearts, succeed in this AI race, and win more customers by staying ahead of your competition? Then, you must overcome these challenges:
Scattered customer data across fragmented systems provides a broken view of customer interactions.
A partial view of customer interactions can lead to misinformed marketing, sales, and support strategies, making it harder to optimize interactions.
Manual segmentation and crafting personalized messages for large customer bases can be resource-intensive and prone to errors.
Flawed assessment of customer journey leads to wrong prediction of customer intent.
Integrating data from diverse sources inevitably introduces issues related to data quality, such as inaccuracies, redundancies, and inconsistencies.
Difficult to engage growing audience by sending personalized content.
Struggling to connect marketing, sales, and services teams to offer meaningful, connected customer journeys.
Can you relate to any of these? If yes, lets connect and get it fixed!
D365 field service pricing is based on the number of users and edition to make it affordable for businesses of all sizes. There are 2 editions available: D365 Field Service and D365 Field Service Contractor. D365 Field Service provides comprehensive tools for field teams, including work order management, Dynamics 365 Guides, Remote Assist, and Field Service Mobile, while D365 Field Service Contractor offers essential work order tools for non-employees.
For businesses that do not utilize any other Dynamics 365 applications
Tenant/Month
Deliver connected customer journey and campaigns with unified customer data.
For companies who have a suitable Dynamics 365 application.
Tenant/Month
Add connected customer journeys and campaigns with unified customer data to your qualified Microsoft stack.
Leverage advanced AI capabilities in Dynamics 365 Customer Insights to better understand customers, ask questions, and drive personalized campaigns.
At Folio3, we understand your business needs and why your Dynamics 365 Customer Insights solution must be utilized at full potential to outpace competition and stay ahead. We are here to support you and ensure you’re well-equipped to drive value from D365 Customer Insights. Our services include:
At Folio3 we are a certified Microsoft Gold Partner with 4 Solution Partner Designations, and a rock solid commitment to providing you a smooth Dynamics 365 modules implementation experience. We’re a reputed Microsoft partner with over 20 years of experience implementing Microsoft solutions all across North America, Australia, & United Kingdom.
We believe in being not just an implementation service provider, but a true technology partner for our customers, offering a full spectrum of services including consulting, deployment, migration, training, and user support. Our teams work alongside you at every step of the way with 24/7 global support to help you navigate any challenges along the journey.
With over 2 decades of experience, our super-team of certified Microsoft experts are truly the gurus in the game. Their in-depth knowledge serves as an asset for our customers ensuring a seamless experience.
We take pride in distinguishing ourselves from other partners by really being a one-stop shop for all your needs. Our deep subject-matter expertise in industry domains such as agriculture, manufacturing, and retail, has enabled us to build tailored solutions that serve your needs. Our ability to customize workflows, integrations, and modules is our forte.
Our strong portfolio of successful implementations during the past 20 years, is a testament to our reputation of delivering results and being your trusted partner for embracing digital transformation.
Gold Microsoft Dynamics partner with solid foundations and experienced professionals
Dynamics 365 Customer Insights is an AI-powered customer data platform (CDP) that helps businesses unify customer data, generate actionable insights, and personalize customer experiences across multiple touchpoints.
Key features include customer data unification, AI-driven insights, predictive analytics, real-time segmentation, and seamless integration with other Microsoft and third-party applications.
It enables businesses to gain a 360-degree view of their customers, improve marketing personalization, enhance customer retention, and drive data-driven decision-making.
The pricing for Microsoft Dynamics 365 Customer Insights varies based on factors like user licenses, data integration, and customization requirements. The base pricing for Microsoft Dynamics 365 Customer Insights starts at $1,500 to $1,700 per month for the Customer Insights plan.
Yes, Dynamics 365 Customer Insights integrates with Power Automate to automate workflows based on customer data insights, improving efficiency and consistency in delivering personalized experiences.
Dynamics 365 Customer Insights can unify customer data, gain AI-driven insights, and personalize engagement. It helps improve marketing, customer retention, and decision-making, while integrating seamlessly with other Microsoft tools.
Folio3 Dynamics is specialized division of Folio3 that specializes in broad spectrum services around Microsoft Dynamics ERP stack.
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