Unify physical & digital stores experience for a personalized buying experience to grow your retail business with Microsoft Dynamics for retail.
Dynamics 365 for Commerce (formerly called Retail) is a one-stop solution that helps retailers create delightful & personalized customer experiences, boost employee productivity and optimize operational efficiency. Take your products from the inception to fulfillment all while allowing your customers to enjoy an omni-channel experience where they can buy from anywhere, from any device, at any time.
Microsoft Dynamics 365 Commerce allows you to develop customer loyalty and ensure lasting relationships with your customers. By unifying digital, in-store and back office operations with a modern platform that is adaptable, you can ensure an efficient shopping experience for all shoppers. A Microsoft Dynamics 365 Commerce partner like Folio3 can help you achieve its potential.
Improve your end-user experience with a fully integrated POS system, ecommerce storefront, and other third-party applications to centralize sales, inventory, fulfillment, and more.
From effective supply chains and accurate financial management to optimized human resource practices and quick customer fulfillment, simplify your back office operations with D365 commerce.
Build your own eCommerce storefront and manage content & digital assets with Microsoft Dynamics 365 Commerce store builder to drive profitable growth.
Businesses have a complicated array of disjointed systems for inventory, warehousing retail, and POS, supporting their commerce value chain.
Inflexible legacy systems which were time-consuming and expensive to update & maintain which limited ability to run promotions & expand to new markets.
Many legacy systems do not support omnichannel delivery models such as buy-online, pick-up in store which limited flexibility for customers.
Retain chains may face challenges in expanding into global markets and broadening their product catalog while staying compliant with industry regulations while using their existing systems.
Unify digital, in-store and back office operations with the modern and adaptable platform to ensure an efficient shopping experience for all shoppers.
Deliver omni-channel customer experience by integrating your in-store, digital, and back-office operations in a unified commerce platform.
Create & maintain consistent discounts & promotions across your retail channels with accurate, real-time sales & cost data.
Pass on the power to your customers! Enable them to decide where, when, and how to purchase it online or offline.
Empower your customers to order online and pick up in-store or receive home delivery with interconnected ordering & fulfillment tools.
Build a unified view of your customer interactions and orders across physical and online channels to drive key insights into user behavior and journey.
Enable your employees to build personalized customer relationships by providing upsell & cross-sell recommendations, pushing loyalty programs, and taking intelligent actions.
Within Dynamics 365 Commerce, utilize native D365 Customer insights, D365 Sales, & D365 Customer Service to enhance all areas of your customer buying journey.
Design & build your visually appealing digital storefronts and launch websites within D365 Commerce with drag-&-drop content authorizing and easy-to-use visual page builder.
Improve your business partner & wholesale vendor relationships by offering the B2C e-commerce experience with customer-specific catalogs & trade agreement pricing.
Create a unified view of your customers, products, promotions, inventory & pricing across physical & digital channels and integrated personalization tools for better targeting.
Use intelligent up-sell & cross-sell recommendation engines to make products easily discoverable & increase attach rate.
With D365 Commerce, process & authorize customer transactions around the world using native integration with Adyen payment gateway service.
Leverage Azure AI Search to assist customers discover desired products online and in-store.
Visually build & orchestrate personalized multichannel customer journeys by leveraging Dynamics 365 Customer Insights with Commerce.
Leverage Microsoft Copilot Studio to build AI-powered chatbots to handle common customer queries and answer questions 24/7 without taking any coffee breaks.
Group your audience into target segments based on your customer data and deliver more relevant campaigns and shopping experiences.
Ensure that your business stay adaptable and support traditional as well as emerging channels.
With a headless commerce engine, you will be employing a highly configurable & extensible platform that expands as your business grows.
Keep your business data secure with the cohesive Microsoft security management & compliance coverage and run your business stressfree.
Power and accelerate omnichannel commerce by bringing back office, supply chain, retail stores, and eCommerce together in a single platform.
With AI embedded intelligence, bring together people in your enterprise together to automate processes, improve productivity & drive real-time decision making.
By maintaining stock levels & providing a unified in-store and digital experience with fewer errors and targeted promotions, deliver superior customer experience.
Customize your websites to create an attractive customer experience. Add new products, promotions, and helpful content which uplifts sales.
Get real-time inventory visibility across all channels to accurately promise availability to your customers.
Embedded with Microsoft Copilot, get AI-powered reporting & insights into what’s working to maintain right process flows, optimize operations, and boost sales.
Per-User/Per Month, Paid Yearly
Per-User/Per Month, Paid Yearly
Copilot allows you to provide personalized customer experience easily with its targeted product recommendations based on your customer likes.
Stockouts & constant inventory challenges goes out of the park with Copilot in D365 Commerce. It intelligently keeps an eye on your inventory levels and alerts you proactively to avoid overstocking or stockout scenarios.
Write quality, compelling product descriptions and marketing content with Copilot to help you save time and effort so you’re ready to take your products to market rapidly.
Unearth crucial business & sales insights using Copilot. Spot trends, customer buying behavior & patterns so you can take actions based on factual data.
At Folio3 we are a certified Microsoft Solution Partner with 4 Solution Partner Designations, and a rock solid commitment to providing you a smooth Dynamics 365 modules implementation experience.
We believe in being not just an implementation service provider, but a true technology partner for our customers, offering a full spectrum of services including consulting, deployment, migration, training, and user support. Our teams work alongside you at every step of the way with 24/7 global support to help you navigate any challenges along the journey.
With over 2 decades of experience, our super-team of 150+ certified Microsoft experts are truly the gurus in the game. Their in-depth knowledge serves as an asset for our customers ensuring a seamless experience.
We take pride in distinguishing ourselves from other partners by really being a one-stop shop for all your needs. Our deep subject-matter expertise in industry domains such as agriculture, manufacturing, and retail, has enabled us to build tailored solutions that serve your needs. Our ability to customize workflows, integrations, and modules is our forte.
Our strong portfolio of successful implementations during the past 20 years, is a testament to our reputation of delivering results and being your trusted partner for embracing digital transformation.
At Folio3, we understand your business needs and how to maximize your Dynamics 365 Commerce investment. We are here to support you and ensure that your solution is driving the desired results. Our services include:
Gold Microsoft Dynamics partner with solid foundations and experienced professionals
D365 Commerce is a business suite initiated by Microsoft. It is aimed to be the ‘one-stop solution’ for different types of businesses ranging from groceries to furniture to clothing and expanding into many other industries. The Microsoft Dynamics 365 Commerce is a form of eCommerce that connects the digital world with the physical stores and holistically improves the business as it carefully analyzes customer behavior and preferences, management through the different inner channels, and overlook the resource management. Therefore, this single platform provides overall insights into different aspects of the business through studying inventory levels and resource management. Hence, it accounts for the phrase “one-stop solution” as additional plugins and platforms are no longer needed to gain these insights. It also allows for quicker issue resolving and a better CRM system.
The retail segment on Dynamics 365 commerce is a one-stop solution for retailers as it caters to many different key operations and allows for app integrations to further interlink the processes on Dynamics 365 retail commerce. The activities it caters to are as follows:
Dynamics 365 Commerce is not a model driven app. The Microsoft Dynamics 365 Sales is a sales module of D365. However, the Sale Hub app is a model driven app, and it is developed by Microsoft. Sales module is referred to as the “back-end” of D365 as it contains all the core functions. Sales Hub is referred to as the “front-end” as it is the main app.
How are Sales Hub and sales module interconnected? Once the Sales license is purchased on D365 and the Sales application solution is installed, it gives the user the Sales Hub app. On the app, the functions of sales module are used to further customize the user’s experience. Thus, the sales module is just a set of functions that are used to operate the Sales Hub app. The app cannot be installed in the absence of the sales module.
Implementing Dynamics 365 for ecommerce operations is the best choice for any online business as it provides a robust platform that helps significantly in abandoned shopping cart reminders, global selling, segmentation, B2C, B2B, and content customization.
You can enrich product data across several languages, product fields and types of media with Dynamic web's Product Information Management. Share this enriched version of content with your sales team and customers like never before. You can segment customers by combining ERP customer information and onsite behavior to develop a highly targeted list. These customers in the targeted list can be then emailed automatically with built-in Dynamics 365 features.
Dynamics 365 works wonder for e-commerce store. The shoppers at your ecommerce store will enjoy real time access to inventory, historical orders and account management at the same time your office staff has the access to their ERP system, Dynamics 365 without any lags.
We make sure that there is no additional coding added to your solution, hence we can provide bi-directional access to Dynamics 365 with live and batch mode connectivity.
With Microsoft Dynamics 365, your customers can easily make transactions, place RMA requests, see historic orders and do online payments at any time of the day.
By integrating your ecommerce store with Dynamics 365 operations you can gain operational efficiency and grow revenue manifolds.
Folio3 Dynamics is specialized division of Folio3 that specializes in broad spectrum services around Microsoft Dynamics ERP stack.
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