Transform Your Business with AI-Enabled ERP & CRM Solutions
Harmonize your business operations, bring unmatched efficiency, reduce complexity, and drive business growth with Microsoft Dynamics 365 intelligent, interconnected solutions.
Proud Solution Partners
What is Microsoft Dynamics 365?
Embrace The New Era of AI-powered Business
Microsoft Dynamics 365 suite is a set of cloud-based, intelligent business applications that works together seamlessly and combines AI-driven ERP and CRM solutions, enabling companies to automate processes, improve customer engagement, and boost operational efficiency.
Dynamics 365 comprises Finance, Supply Chain Management, Sales, Marketing, Customer Service, and Human Resources modules among others, all working together to create a connected business ecosystem.
challenges
Common Business Challenges Addressed by Dynamics 365
Disconnected Systems
Struggling with fragmented processes due to data silos that don’t communicate leading to poor decision-making.
Customer Engagement
Lack of personalized communication reduces customer satisfaction and loyalty.
Scalability Issues
Traditional systems fail to grow with evolving business needs.
Compliance and Security Risks
When operating across borders, complying with regulatory requirements becomes necessary.
Complex Reporting
Tedious and challenging to generate accurate reports with traditional systems.
Poor Data Management
Inconsistent and scattered data results in greater operational costs and challenges.
Facing any of these challenges? Your competitor is doing something about it, and so should you. Find out how Microsoft Dynamics 365 solves your problems.
Microsoft Dynamics 365 Capabilities and Features
Achieve Superior Performance in Every Business Function
By combining various business solutions, Microsoft Dynamics 365 Suite equips you with the right tools to support your end-user from manufacturing to after-sales service. From the back office, to the front office, Dynamics 365 suite of intelligent applications is all you need.
Gain 100% Visibility into your Business and Make Informed Business Decisions
Microsoft Dynamics 365 Solutions
Solutions for 360° Business Management
Dynamics 365 Business Central
An all-in-one ERP solution for SMBs to integrate all business processes including finances, supply chain, inventory, customer services, and operations to revolutionize processes, optimize resources, and achieve profitability.
Dynamics 365 Finance
A comprehensive AI-enabled ERP for enterprises to maximize financial visibility and profitability by offering comprehensive tools for cash & bank management, tax management, general ledger, and reporting.
Dynamics 365 Supply Chain
With Dynamics 365 supply chain management module, Modernize your supply chain to enhance visibility, improve planning, streamline procurement, and optimize fulfillment.
Dynamics 365 Commerce
Unify in-store, online, mobile sales, and back-office operations for seamless omnichannel retail experiences.
Dynamics 365 Project Operations
Maximize your Project ROI with Dynamics 365 Project Operations. From planning, project initiation to execution and analysis, handle everything with D365 project operations.
Dynamics 365 Human Resources
From hiring & onboarding to training & development, simplify all HR operations with Dynamics 365 Human Resources module. Centralize employee data, manage performance, and manage payroll and benefits.
Dynamics 365 Customer Service
A full suite of capabilities to address your customer issues incredibly faster using Generative AI. Create self-service portals, handle multiple sessions at a time, interact with multiple apps without losing context and enhance workflows.
Dynamics 365 Sales
Build strong relationships with your customers, take actions based on insights, and close deals faster. Microsoft Dynamics CRM enables your sales teams with tools to nurture relationships, finalize deals, and drive revenue growth.
Dynamics 365 Field Services
Optimize field operations and witness boost in field technicians productivity. With D365 field services CRM, mobile workers for success when they're onsite with customers fixing issues through workflow automation, scheduling algorithms, and mobility features.
Dynamics 365 Customer Insights
A combined customer data platform with AI-powered insights to help you analyze real-time customer journeys and deliver personalized experiences. Predict customer churn rate and create new customer journeys to win customers and increase loyalty.
Microsoft Copilot
Boost Your Business productivity with Dynamics 365 and AI
Maximize financial visibility and profitability with AI & Automation
Businesses achieve 106% ROI by deploying Dynamics 365 ERP
Build Resilient Supply Chains with AI-powered Insights
Lead the Next wave of Hyper-Personalized Marketing with AI Assistance
Save 75% time on customer journey development
Empower your Frontline Workers with Generative AI
Achieve 14% increase in field technician productivity
Address Your Customer Needs 40% Faster with AI
Clients notice 40% reduction in average call handling time
Help Your Business Adapt & Grow Faster with an AI-powered ERP system
Win Customers and deepen Customer Relationships with Copilot
Benefits of Dynamics 365
Grow Your Business with Intelligent Business Applications
Microsoft understands the ever-changing business landscape. Starting as a simple accounting software, D365 F&O now serves as the backbone of enterprises managing all key aspects of the business. To better serve the audience, Microsoft Dynamics 365 Finance & Operations has been split into 2 applications; Dynamics 365 Finance and Dynamics 365 Supply Chain Management. Below is the breakdown of the key functionalities of both.
Boost Productivity
Boost Productivity Dynamics 365 significantly enhances productivity by automating repetitive tasks, reducing human errors, and speeding up operations so your teams can focus on what truly matters.
Scale with Ease
Scale with Ease No more scalability challenges! With Dynamics 365 modular structure, adopt only business applications that you need and add or remove features as your business demands without disrupting operations.
AI-Enabled Insights
AI-Enabled Insights With advanced analytics & AI-powered real-time insights, make business decisions with confidence. Dynamics 365 leverages ML, AI, and PowerBI to analyze trends, forecast demands, and identify potential risks.
Integrations
Integrations Effortlessly integrate Dynamics 365 with Microsoft products like office 365, Teams, PowerBI, and Azure with native integrations to build a truly connected ecosystem within your organization.
Security and Compliance
Security and Compliance Built on Microsoft’s secure cloud infrastructure, Dynamics 365 comes equipped with enterprise-grade security, data encryption, and multi-factor authentication to secure your sensitive business data.
Customization
Customization Dynamics 365 intelligent business applications are built to meet your business at your own turf. You can tailor the workflows, forms, reports or other aspects according to your business needs to perfectly align with your processes.
Cloud & Mobile Accessibility
Cloud & Mobile Accessibility Access your data and applications from anywhere, on any device! Dynamics 365 empowers your remote teams and enhances mobility for field service and sales teams, ensuring business continuity.
Unified Business Operations
Unified Business Operations Dynamics 365 combines ERP and CRM functionalities into a single unified platform, powering strong communication between finance, sales, supply chain, and customer service teams, eliminating data silos.
Why partner with Folio3
Partner with Folio3 To Implement Microsoft Dynamics 365 Apps
At Folio3 we are a certified Microsoft Gold Partner with 4 Solution Partner Designations, and a rock solid commitment to providing you a smooth Dynamics 365 modules implementation experience. We’re a reputed Microsoft partner with over 20 years of experience implementing Microsoft solutions all across North America, Australia, & United Kingdom.
End-to-End Implementation & Global Support
We believe in being not just an implementation service provider, but a true technology partner for our customers, offering a full spectrum of services including consulting, deployment, migration, training, and user support. Our teams work alongside you at every step of the way with 24/7 global support to help you navigate any challenges along the journey.
Deep Microsoft Expertise
With over 2 decades of experience, our super-team of certified Microsoft experts are truly the gurus in the game. Their in-depth knowledge serves as an asset for our customers ensuring a seamless experience.
Industry-Specific Solutions & Customization
We take pride in distinguishing ourselves from other partners by really being a one-stop shop for all your needs. Our deep subject-matter expertise in industry domains such as agriculture, manufacturing, and retail, has enabled us to build tailored solutions that serve your needs. Our ability to customize workflows, integrations, and modules is our forte.
Proven Track Record
Our strong portfolio of successful implementations during the past 20 years, is a testament to our reputation of delivering results and being your trusted partner for embracing digital transformation.
OUR WORK
Trusted Microsoft Dynamics Partner
Gold Microsoft Dynamics partner with solid foundations and experienced professionals
Want to Implement Microsoft Dynamics 365 Business Applications? We Can Help!
Frequently Asked Questions
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is a suite of cloud-based, intelligent business applications that integrate ERP and CRM capabilities. It enables organizations to automate processes, enhance customer engagement, and improve operational efficiency.
What are the key modules in Microsoft Dynamics 365?
Key modules include:
- Finance – Manages financial operations and reporting.
- Supply Chain Management – Oversees inventory, procurement, and logistics.
- Sales – Automates sales processes and customer relationship management.
- Marketing – Facilitates campaign management and lead generation.
- Customer Service – Enhances customer support and case management.
- Human Resources – Handles employee management and payroll.
How does Microsoft Dynamics 365 benefit businesses?
It centralizes business applications, offers remote access, improves decision-making through real-time analytics, automates workflows, and enhances customer engagement.
Is Microsoft Dynamics 365 customizable?
Yes, it offers extensive customization options to tailor functionalities, workflows, and integrations to meet specific business needs.
How does Microsoft Dynamics 365 integrate with other Microsoft products?
It seamlessly integrates with Microsoft products like Office 365, Power BI, and Azure, enabling businesses to streamline operations, enhance customer engagement, and make data-driven decisions.
Is Microsoft Dynamics 365 suitable for small businesses?
Yes, with applications like Dynamics 365 Business Central, it's optimized for small and medium-sized businesses, providing comprehensive business management solutions.
How secure is Microsoft Dynamics 365?
It employs robust security measures, including data encryption, compliance certifications, and role-based access controls, ensuring data protection and regulatory compliance.
How can I implement Microsoft Dynamics 365 in my organization?
Implementation involves assessing business needs, choosing appropriate modules, customizing functionalities, migrating data, and training users. Partnering with experienced providers like Folio3 can facilitate a smooth transition.
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