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Folio3 Standard Amazon Connector User Manual

Microsoft Dynamics 365 Business Central to Amazon ComAX connector

 

Document Overview

The purpose of this document is to highlight the scope and functionalities supported out of box by Folio3 ComAX Connector standing as middleware between Microsoft Dynamics 365 Business Central and Amazon store.

Included in this document are:

  • An overview of the Folio3’s Amazon Connector for Dynamics 365 Business Central
  • Out of box functionalities Supported
    • Product Create.
    • Product Update.
    • Inventory Sync.
    • Sales Order Sync.
  • Customer Sync.
  • Order Sync.
    • Sales order status update.
    • Trade Agreements syncing.

Amazon Dynamics 365 Business Central ComAX Connector

The Folio3 ComAX Connector will be used to sync products, inventory, orders, customers, shipping, and payments between Amazon e-commerce store and Microsoft Dynamics 365 Business Central for Finance & Operations.

Folio3’s proprietary Dynamics 365 Business Central Amazon Connector is an Integration-as-a-Service product that provides fully automated integration between Amazon and Dynamics 365 Business Central. The Folio3 Amazon Connector helps you save valuable time and effort that is typically lost in manually keeping your Amazon and Dynamics 365 Business Central accounts in sync, allowing you to focus on enhancing sales and managing fulfillment and other key business functions.

 

Features Include:

  • Automatically imports all ‘checkout complete’ orders along with associated customer, from Amazon into Dynamics 365 Business Central
  • Automatically create/update Products along with one level pricing (default price which is defined on product) from Dynamics 365 Business Central to Amazon
  • Automatically updates the status of fulfilled sales orders from Dynamics 365 Business Central, in Amazon
  • Automatically imports all customer
  • Automatically exports shipping information (shipping date, carrier details & tracking number) of fulfilled sales orders
  • Maintains a complete log of all tasks performed in Dynamics 365 Business Central and Amazon
  • Monitor the status of each service which is responsible to sync data

 

Amazon and Dynamics 365 Business Central Integration – Out of Box Functionality

The Dynamics 365 Business Central-Amazon integration project scope covers the following out of box functionality broken down by modules and related tasks:

ModuleDirectionTask
Customers
Amazon to Dynamics 365 Business Central
Create
Update
Billing Address Creation
Billing Address Update
Shipping Address Creation
Shipping Address Update
Contact Info (Email, Phone)
Orders
Amazon to Dynamics 365 Business Central
Sales Order Creation
Order Status
Payment Status (Authorized, Captured etc.)
Store Credit
Simple Products
Bundle Products
Dynamics 365 Business Central to Amazon
Order fulfillment
Shipment Tracking Info and Status (Carrier Name, Tracking Number, Ship Date)
●        Pending
●        Processing
●        Complete
Sales Order Cancellation
Products & Inventory
Dynamics 365 Business Central to Amazon
Simple Product Creation & Update
●        Item Number/SKU
●        Price
●        Weight
●        Inventory update
o    Quantity
Dynamics 365 Business Central to Amazon
Configurable Products
Payments
Amazon to DYNAMICS 365 BUSINESS CENTRAL
Payment Methods
●        Credit Card

●        PayPal

●        Store Credit

Shipping
Amazon to DYNAMICS 365 BUSINESS CENTRAL
Shipping Method
Dynamics 365 Business Central to Amazon
Shipment status update
Shipment tracking number1, ship date, carrier name & service
Others
DYNAMICS 365 BUSINESS CENTRAL to Amazon
Simple Trade Agreements

 

1 single parcel tracking per shipment

 

Simple Product Create

  1. In Dynamics 365 Business Central navigate to Items.
  2. Click on new button.
  3. Select a template for new item.
  4. A product detail page will be opened. Enter product details, amount and press edit/save button on top.
  5. Check the list view of product in Dynamic 365 Business Central for recently created products.
  6. After saving a product, Comax connector will sync the product in Ecom store. Logs will be generated in Live feeds screen of connector.
  7. Now open Amazon admin panel and navigate to Inventory tab > Manage Inventory. Here we can see our recently synced products.

 

 

Inventory Sync:

1) In Dynamics 365 Business Central Open dropdown of Purchasing and click on Purchase Orders.

2) This will open a list view of all previous Purchase orders.

3) Click on New button. This will open a Purchase order create screen.

4) Fill the following fields to create a purchase order. We are using the same product we recently created.

a. Vendor name

b. Vendor Invoice number

Under Lines section,

  1. Select Type as Item
  2. Enter Product number in NO. field
  3. Enter Quantity and press edit/save button.

 

5) Now click on Process button on top and click on Post button.

6) This will open a pop up window, select Receive radio button and press OK.

 

7) After pressing OK button, Comax connector will sync the product inventory in Ecom store. Logs will be generated in Live feeds screen of connector.

8) Now open Amazon admin panel and navigate to Inventory Tab > Manage inventory. Here we can see our product with same value of inventory in Quantity field.

 

Sales Order Create

  1. Open Amazon store front and search the product we recently created.

  2. Open the product page and purchase the product.
  3. Click on cart button and press Proceed to checkout.
  4. Click on Place order button.

  5. Later it will show a confirmation message with order number.

  6. ComAX Connector will sync this sales order in Dynamics 365 Business Central.

  7. In Dynamics 365 Business Central open dropdown of Sales and click on Sales Orders.
  8. Search for the sales order number.

  9. Click on sales order and verify details.

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